Smart Start Ignition Interlock 8116 West Grand Avenue, River Grove, IL 60171

"This company was advised to me by my lawyer. He gave me a voucher stating that the installation and the first month of service would be free. I waited a week for appointing. When I arrived at the installation, I was informed that the installation would cost $ 200 extra since I have a non-standard car (BMW X6 2011) and he does not know anything about any discounts. And then the fun began, I started to call those support ... .. To call them is a whole adventure, which took me more than an hour, as a result of which I was switched to text messages. I explained that when filling out the questionnaire, I indicated both the make of the car and the fact that I have a voucher. As a result, they switched to standby mode and hung up 2 times. It took more than 6 hours to find out, and as a result, I did not receive a discount on the installation and I was not given a free month without giving a reason. I had to install it with them, because in a couple of days I am leaving for the New Year holidays. Strongly not recommend !!!!!"

"The company installed the BAIID device and everybody in the shop were extremely helpful and definitely put me more at ease with this whole process. They were also quick and efficient and it felt really nice to have people not make me feel worse about my situation. Thank you so much!"

"Friendly and great work ! Highly recommend"

"The mechanic who did the job was very nice, friendly and neat. The lady went over all the details in depth. The garage was spotless. Everything seems to be working fine. I would definitely reach out to them. I don't give away 5 stars, so that tells you something."

"I had to get a simple interlock baiid machine installed in my car Mario and his crew were knowledgeable, reliable, and efficient. I couldn't be more happier they all worked well together as a team and got my car done in a jiffy. They certainly know what there doing I was scheduled at two different places one didn't have part and never told me then I was sent 40 mins out of my way to R&S in palos hills and the guy told me to wait at a bar down the road from 11:30am -5pm till he was done. He never even touched my car. So smart start gave me credit and I called M&M and made appointment on my own and they were super fast in getting me in and getting me on the road. If your in illinois and relatively close to River Grove this is the place you need to go to don't waste your time with other places Mario and his team are top notch professionals."