Medusa Skates 6005 Burnet Road, Austin, TX 78757

"!!!5 STAR CUSTOMER SERVICE!!! Wow! What an amazing team! Medusa Skates carries high quality gear for beginner and advance skaters alike. But my review is not for that. You get what you pay for, if you can’t afford what they have to offer then look elsewhere. However, if you’re looking for somewhere to get tailored advice that results in unparalleled results then look no further. The team at Medusa Skates was so responsive and eager to help answer any questions I had. Living in Virginia, where the closest skate shop was 5 hours away, I decided to reach out to the Medusa team because they were locally owned and operated from my hometown of Austin. Despite being over 1,000 miles away, the Medusa team answered my emails promptly and eradicated any doubts or concerns that I had with picking the right equipment for myself. After about 20+ emails back and forth, in just 3 days, we were able to decide on the most appropriate combination to fit my needs. After receiving my order, I knew I made the right decision in trusting the Medusa team with my needs. Even after money changed hands, the Medusa team continued to be responsive and offer their experience to improve my skating experience. Thank you Rae and Glitter for your attentiveness. It truly is hard to find customer service like this anymore. Stop searching, spend the money on quality gear, and trust in this team to help make the right decision with you. -Justin"

"I sent Medusa Skates my skate boots to be mounted and they did and amazing job. Lilly was so helpful through email and answered all my questions. Pricing was reasonable. Overall great experience!"

"Super awesome customer service! I ordered online and got personal service regarding my order. When my order arrived, I was really excited when I found a cute little envelope with goodies. It really made my day! I’ll be shopping here from now on for my gear."

"I swear I thought I did this place already. Owned and operated by a seriously cool chick, this skate store has all the quad skate goodies you could ever want. I want everything in that shop… As an adult, I’ve decided that I can have as many pairs of cool skates and sparkly shoe laces as I want. If you are not sure about buying skates, go check them out because skate boot sizing is not anything like regular shoes or boots. And you can’t just use any ole wheel on sidewalk or skate rink floors."