Cool Cat Cycles,

22010 Westheimer Pkwy, Katy, TX 77450, United States

"The one star is for the technician that works there, he is extremely rude and he is not willing to help you if you are not a friend of the store or if the service you need is a bit beyond his comfort zone, I met the lady owner as well, she is very nice and knowledgeable and care of your business and the store looks very nice as well. There is also an older gentleman who works there, he is very nice and willing to help."

"So happy I found this shop! I was looking for an adult tricycle so I could bring my little dog along and also use the basket for toting things around! I also wanted something upright so it's easy on my bad back. It's such a comfortable trike so I know I'll get lots of use out of it! Cat (the owner) and her husband are so knowledgeable and prices are fantastic for the value. I did my dudiligence and shopped and this place is by far the best! If you need anything for your bike service or if you're looking to purchase a new one, you've found the place!! Thank you Cool Cat! I love my new trike!!"

"It’s surprising to see positive reviews about this place. Took bike for brake adjustment and all they did was expanded pads and returned with the problem I had. So, after paying them $40+ for this “adjustment” I need to take my bike someone more knowledgeable. In addition to staff’s lack of core knowledge, the owner should send their staff to a basic customer communication training as with their rudeness, they can’t be in the market."

"The owner Kat was knowledgeable on which bike to choose for kids, the pros and cons.. we got a good picture, thanks for sharing so many tips with us..!!"

"Exceptional Service & Expertise at Cool Cats Cycles! My journey with Cool Cats Cycles has been nothing short of exceptional. Their unmatched knowledge and dedication were instrumental in ensuring my London to Paris gravel bike ride was a success. The staff at Cool Cats Cycles took the time to understand my specific needs, assisting me in choosing the perfect bike. From the moment I walked into their store, I was met with unparalleled service and a genuine passion for cycling that shone through in every interaction. Their wide-ranging expertise extended far beyond simply helping me pick the right bike, as they guided me through the intricate process of selecting the best gear and planning for optimal nutrition. In preparation for my journey, their guidance and patience in teaching me how to pack my bike for travel were invaluable. They have a deep understanding of the nuances that come with different types of biking trips and went the extra mile to ensure my bike was set up perfectly for the gravel roads I would encounter on my ride. Every step of the way, from the initial visit to my triumphant return from Paris, Cool Cats Cycles made me feel more than just a customer. They made me feel like a part of their community. Their consistent support and guidance took the stress out of planning and made my trip an unforgettable experience. I am beyond satisfied with my experience at Cool Cats Cycles and would highly recommend them to anyone, regardless of whether you're a seasoned cyclist or a newcomer to the sport. Their unrivaled expertise and passion make them the go-to place for all things gravel bike riding. Thank you, Cool Cats Cycles, for making my London to Paris bike ride a truly memorable adventure! Here's to many more journeys together in the future!"