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Pool Supply Unlimited
4985 Eisenhauer Road, San Antonio, Texas 78218
About the Pool Supply Unlimited
Pool Supply Unlimited is your one-stop shop for all your pool and spa needs. Located at 4985 Eisenhauer Road in San Antonio, Texas, our store offers a wide range of products including pool chemicals, cleaning equipment, accessories, and more. Whether you are a seasoned pool owner or a first-time buyer, our knowledgeable staff is here to help you find the right products for your needs. Visit us today and let us help you keep your pool in top condition all year round.
Photos of Pool Supply Unlimited
4985 Eisenhauer Rd Suite 104, San Antonio, TX 78218, United States
Opening hours of Pool Supply Unlimited
Monday:
06:00 - 18:00
Tuesday:
06:00 - 18:00
Wednesday:
06:00 - 18:00
Thursday:
06:00 - 18:00
Friday:
06:00 - 18:00
Saturday:
06:00 - 18:00
Sunday:
Closed
Reviews of Pool Supply Unlimited
"WARNING !!!! Horrible SERVICE. Offering pool pumps which they don't even have. Ordered a pump and ad said delivery in a few days. Received an email 3 days later which said the product is in shortage and not available. The sales rep was horrible when I emailed about this. Been waiting because my pump went out. GO SOMEWHERE ELSE"
"An absolute disaster of a company and services. Denied RMA after 3 months saying the replacement was on its way. Never buy from them again they dont care and it seems they dont know anything about customer service and rma process. They took 3 Months. I received an email. On december 12th i received this message Eduardo, Thank you for the email. I had my supervisor check the status of this order. This light engine is expected to ship Jan. 15th, 2024. This will ship directly to your home address as soon as the warehouse can fulfill the order. Thank you, Ethan Connelly And after many emails on Thursday i was told it was denied. Again, and before all of this i sent pictures and a video of the light......so it was a ripped off and i want everyone to be aware and avoid buying from this company."
"Amazing support throughout process. Cover came out amazing. I would definitely recommend."
"Great experience other than customer service. It was very hard to reach someone. Also, items shipped separately and it was confusing to know what you still needed. Our skimmer was delayed several weeks but ended up getting a refund for it. Overall, not bad and we LOVE our pool!"
"Update: July 8, 2023 I just received a new replacement salt cell from Pool Supply Unlimited. Thank you, I appreciate that and I do try to give credit where credit is due. However, the company they sent the information to would not reply to my email so the only way I knew it was going to be replaced was by shipping emails. That in and of itself is fine. Here's where things get strange. The (brand new) replacement cell is cracked on both sides near the neck where the threads are. Much in the same way as the previous 2 year old one. It was shipped in a box with bubble wrap inside of another box and the boxes were not damaged. I know that PSU would like to blame the shipper but, it honestly cannot be a shipping issue since the two boxes had zero damage. Either way, it is a Quality Control issue and I believe the manufacturer is where the problem lies. But, I will try to get a 3rd one and start there. I will again update my progress. Until that time, I cannot recommend using Pool Supply Unlimited nor the Compupool salt cell. Please see all new pics which include photos. //// $283.14 I bought a salt generator cell as a replacement back-up. I purchased it in May of 2021 and it arrived in June. It stayed on my shelf until this year in late June 2023. When I installed it, it immediately leaked from both sides of the cartridge neck below the threads (see pictures). I emailed the company with my concern and they emailed back stating that I was just out of luck and that I should not expect their products to last for 2 years. Even Amazon offers affordable 4 & 5 yr. warranties on their durable items. Anyway, I sent them these same pictures and you can clearly see that the cracks are not from misuse nor wear. It is obviously manufactured with poor materials. The least Pool Supply Unlimited could try to do is contact the manufacturer for a replacement. I guess they are comfortable selling short life disposable items at high prices. Now I'm out the $283.14 for the salt cell."
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