Locker Room by Lids
About the Business
Locker Room by Lids is a popular clothing store located at 2950 Interstate 20 in Grand Prairie, Texas. This store specializes in offering a wide range of sports apparel and accessories, including hats, jerseys, and team merchandise. Whether you're a die-hard sports fan or just looking for some stylish athletic wear, Locker Room by Lids has something for everyone. With a convenient location and friendly staff, this store is a must-visit for anyone looking to show off their team spirit in style.
Photos
Location & Phone number
2950 I-20 SP345, Grand Prairie, TX 75052, United States
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"Very nice guy that works here but they did not hgv ave the hat that we were looking for."
"Stone was the best!!!!!! OUTSTANDING CUSTOMER SERVICE! Stone went way out of his way to help me today. I really appreciate his level of detail and willingness to help."
"I'm not asking for special treatment but damn Chris at least do your job. You guys at this location act like your the customer. Horrible experience."
"Please stay away from these stores when it comes to having hats embroidered. If they make a mistake they will not replace a hat. Instead they will have you keep their mistake and have another one done for half price. The people are idiots when it comes to having things embroidered!!!! They don’t pay attention to details."
"I visited your store today. It is located @ 2950 I-20 Frontage Rd #345, Grand Prairie, TX 75052. I attempted to exchange 2 unworn hats for 2 other hats and was met with several obstacles. The manager on duty Torey wouldn't provide an even exchange on the items due to a coupon that was used during the original transaction. He informed me that the computer would not allow him to process an even exchange of items. After several failed attempts to resolve the exchange I asked for a refund of the items and again was met with obstacles. The manager proceeded to tell me that no refunds are given on clearance items. I read over my receipt aloud and couldn't confirm this information nor could I see anything on my receipt that would have informed me that I was buying clearance items. After realizing that our conversation was going nowhere, I asked to have the contact information of his district and or his regional manager. I was denied the contact information of both. I made sure to record video evidence of the encounter, but the video file is too large to upload to your website. I would like the contact information of this associate's superior to ensure a formal complaint is filed. Furthermore I would like to exchange the hats for hats that cost the same dollar amount and not be charged additional money."
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