Academy Shopping Center

"Has a few shops and a best buy. Hard to get out on to the highway and main road from the parking lot"

"Friendly staff and had what I needed at a good price"

"Bill at fire arms counter was very helpfu,,courteous and educational. No nonsense."

"Not the first time I've had this issue st this particular Academy, but first time it was this bad!. Went in about 6pm, Friday, December 8th, 2023. Went into the store, grabbed the two items I was there for, headed right to the register. Walked up to the front of the store saw a line at the register's, looked for another open register, there was none. It was themn I noticed how long the line at the one open register was. I counted it - 15 people. Not 15 people just standing there, 151 separate customers waiting in line. By the time I qued up, I was #18. The line was not moving either and didnt for about 5 minutes before the next customers made it to the register. It was 10 more minutes before someone came up to open another register, before the customer service register finished helping with merchandise pick ups and the line started moving. The thing of it is, no one in line was checking out a cart full of merchandise. Every one only had a few items to purchase. I dont know what the behind the scenes story was on this particular night, at thus particular time. But it was hardly a christmas rush and there were more than enough employees to have opened a register much sooner and with much more attention to customer service than this. I love less than a mile and a quarter from this store. I drove from my house to this store, walked from the parking lot into the store, walked to the back of the store where the items I purchased are shelved and quad up in line in about seven minutes. It took me 15 minutes just to get checked out of the dtore... once I was in line at the register. It is the Christmas season and I've tried to be charitable. But this level of service at this store was completely unacceptable."

"I bought my daughter her first firearm, and paid for it the night before. Patrick and the other regular fellow (tall former Marine) were great, but the manager who came back there was nasty. They charged me again, even though the payment had gone through the night before, then told me I couldn't pay for it, since they had people who couldn't get guns having others pay for them. I'll have to get another charge reversed, and it was embarrassing. It went from a happy moment we were excited about to feeling like that manager was disgusted with us, and that we'd picked the wrong place to do business. It's a strip mall store, and a totally different experience than gun shops we've been to."