Arapaho Pharmacy

"A few procedural challenges. I get a call saying they don't have the meds after receiving my prescription. I go in they verify they do actually have the meds. This seems really baked in as our process. Like alot of things in this world, I'm deciding to call this quirky and leaving it at that."

"Been working in richardson for over 10 years and got told my prescription would not be filled out of nowhere because you have to live within richardson. First I called and explained and they informed me they would continue filling out my prescriptions then suddenly changed their mind weeks later and said they where sticking to only serving richardson residents. So unless you have a home in richardson you will have to go elsewhere."

"I started going to this pharmacy several months ago when there was a shortage on my medication. They were extremely helpful and appreciated the customer service. When I called to see if my prescription was ready, they informed me they would no longer fill my medication. The person I spoke with seemed annoyed and did not make it clear why I could not longer be a customer. No apology for not letting me know they would no longer fill my medication. I was confused and felt judged. After calling another pharmacy, they explained the circumstances, and now understand why this was happening. Wish they could have been more compassionate and communicative about the situation."

"Won’t be using this pharmacy anymore. Despite it’s interesting vintage look, front desk staff are not neighborly and prices for common pediatric medicines are incredibly high. They also don’t take Good Rx. I paid literally twice the price I had recently paid at other pharmacies for the same meds. My mistake was buying it before I looked closer. They’ll only get the chance to fool me once."

"When your kid is sick, is late on Saturday and before you reach the pharmacy you get a call from them saying, we got this prescription from your doc, we are about to close but we will wait for you. That is great service."