St. Louis Pediatric Dentistry - Ladue

"AMAZING AMAZING place!! I love all the staff that work there. They are always so kind. They talk through everything with my kids before they do anything! My son got a chipped tooth at school and they got him in the very next day and fixed it right away. I can't express how thankful I am for this office. It has made my kids love going to the dentist instead of being afraid."

"I came to STL Pediatrics after a few friends had recommended me, and I am so glad I did. Both my boys (2 and 5) left their first appointment with balloons and small toys and had so much fun while they were there. I had to bring my 5 year old back a few weeks later to have a small cavity filled and I had so much anxiety about how he would handle it - even though he told me he was so excited to go back. The dental assistant, Maya, and Dr. Danielle were so gentle and communicative with him - letting him ask questions and always making sure they were letting him know what was happening the entire time. I could tell he trusted them and because of that it was a smooth and positive experience. Thank you for not making him fear the dentist like I did as a child!"

"I had a great time at St. Louis Pediatric Dentistry today for my 2-year-old daughter’s first dentist appointment. Dental hygienist Abby was incredibly kind and patient and even gave my daughter a “tour of the facility”when she wanted to leave our exam room. Dr. Alli was friendly and knowledgeable! The entire experience was curated to make a trip to the dentist fun for kids, including a TV above the exam chair playing cartoons, a stuffed animal to hold, and giveaways including a balloon, rubber duckie, and stickers!"

"We had our 1st appointment for a consult yesterday. The building/ office is a bit hard to find. There needs to be a sign in the lobby of where to go. We waited 30 mins in the waiting room to be taken back & another 35 mins to see the dentist. I was very clear when making the appointment we were being referred from our Family Dentist for specific dental work with sedation to be done yet when we got into a room the Hygienist was ready to begin a new patient cleaning & X-rays/ cavity check. I explained we were there only for a consult with the Dentist so we can get his procedure scheduled. She went to check with the dentist & came back in still wanting to do a cleaning & X-rays despite having X-rays sent over from our dentist from a week ago. I pushed back stating he is in pain & I didn't want to put him through a cleaning right now & asked to speak with the dentist. We waited 30 more mins without any updates or check in's from the Hygienist. It wasn't until I walked into the hallway asking for an update that we saw the Dentist & she promised to be with us asap (5 mins later she came in). The dentist was very nice. She didn't have much of a voice which she said contributed to our delay & apologized. She unlike the Hygienist seemed to have read the paperwork sent over with his history & reason for the appointment which was much appreciated. She examined my son & gave her recommendation for treatment. I don't know if the Hygienist got in trouble for not following through with a cleaning because she was red faced & in tears when she came in & would barely look at me & wasn't as friendly with my son as she had been initially. If she got in trouble, I feel bad. I don't know if she didn't take the time to read the chart before bringing us back & assuming we were there for a normal cleaning or if the chart wasn't properly notated but that wasn't an excuse to just leave us in a room with no updates. In the end, we were able to have the consultation needed & got the recommendation & are able to proceed with the process. The hygienist did perk up a bit when the visit was over & gifted my son a balloon & a goodie bag which is was over the moon about. Hopefully this was an off day & they don't usually run this far behind but if this is normal that's unacceptable. There also, seems to be a major breakdown in communication from the person making the appointment to the Hygienist about how to handle to appointment. A lot of time was waisted due to miscommunication & us waiting to see the Dentist considering we were there for an hour & a half & spent 10 mins or less talking with the Dentist. For a consult where a patient is transferred I understand a Hygienist bringing the patient back & possibly getting new X-rays if warranted but it shouldn't take over an hour to talk to the Dentist & the Hygienist should have been more informed as to the nature of the appointment. Lots of room for improvement."

"Our son’s first ever dentist appointment was a great success. The front office staff was friendly. The doctor and the dental hygienists were thorough and kind and informative and funny too. Our son is 16 months old and he walked away with a smile…and a ballon and some goodies too."