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Alternative Transportation System
718 Scheel Street, Belleville, Illinois, United States
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About the Alternative Transportation System
Alternative Transportation System (ATS) is a community service institution located at 718 Scheel Street, Belleville, Illinois, United States. ATS offers curb-to-curb transportation services for individuals certified as ADA eligible, elderly individuals aged 60 or older, and ambulatory individuals in select areas. Reservations for service must be made one to five days in advance during normal business hours.
The cost for a trip is $4 (exact change required) or a 10-trip coupon booklet for $28 (exact change or check required), which can be purchased from the ATS office. To schedule a ride, you can call (618) 800-6884 or use the TransLoc app for estimated pick-up times, real-time ride tracking, and advance arrival alerts.
Service times and costs vary depending on the service zone. Trips to or from Metro Transit Centers cost $1 per one-way trip, while trips within Belleville's MOD Zone are $3 per one-way trip. Seniors with a Senior Pass or Benefit Access Pass (BAP) can travel within available service areas for $1 per one-way trip.
Fares can be purchased through the TransLoc app, Ticket Vending Machines at Metro Transit Centers, or select market locations. Cash fares are not accepted. ATS recommends booking rides as soon as possible and not waiting until the day before. Visit the ATS office or contact them at 500 W. South Fourth St. Red Bud, IL 62278 for more information.
718 Scheel St C, Belleville, IL 62220, United States
Opening hours of Alternative Transportation System
Monday:
Day off
Tuesday:
00:00 - 23:59
Wednesday:
00:00 - 23:59
Thursday:
00:00 - 23:59
Friday:
00:00 - 23:59
Saturday:
Day off
Sunday:
Day off
Reviews of Alternative Transportation System
"Today, 2/16 , in a snowstorm I was driving on 159 in Fairview Hts. And an ATS bus to my left encountered a Metro bud stopped in front og her. Shen tried to push my truck into the oncomming traffic going north. This was ATS buss #5878 I was able to avpid the road rager but my wife was scared nearly had a heart attach since she had hart surgery. Unstead of waiting till the buss moved, I will report tbis"
"Does not operate on Sundays. So you end up using Uber and lyft anyway."
"Usually the drivers are friendly and on time or a little early. I have ALS, I was going to the hospital for a breathing test and the bus was supposed to pick me up at 1:45 for a 2:45 appointment. The bus got here at 2:15, 30 minutes late. The young man driving did not say a word to me. Not hello, sorry I'm a half hour late, nothing. Then he proceeded to go a route the opposite direction of where I'm going. I asked him where he was going and he said he had to pick someone else up. I complained, he was already a half hour late and I had a breathing test I couldn't be late for. So he called dispatch and had someone else pick up the other person. Got to the hospital and where I was supposed to be 10 minutes late. As soon as I signed in they called my name. It would not have made me so upset if the driver would have at least apologized. When I got off the bus he did not say goodbye, have a good day, nothing. Very unfriendly and unprofessional."
"I just want to say thank you to Jason who quickly arrived to my vehicle and put a new battery in for me. It is a Sunday and one of the coldest days of the year so far! He was very nice, professional, and fast. Thank you!"
"The worst customer service I have ever seen in my life. I held on the phone for 20 min. When someone answered at 4:25 they said call back tomorrow they close at 4:30. I held the next day for 25 min. When they answered the phone I said I was trying to register a new client. She said it doesn’t work like that. You can’t just ride with us. I said it doesn’t work like what? I haven’t asked any questions yet. She said I will transfer you to a line, leave a message and someone will call you Monday. I said never mind. I wouldn’t use your service if you were paying me."
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