Bill McDonald: Allstate Insurance 1724 South Western Street, Amarillo, TX 79106

"Great customer service and explaining everything about the policy."

"Was shopping to change insurance and stopped here. Tammy was very friendly and responsive, both in getting me estimates and answering my questions. Didn't work out that they were the best for us ATT but definitely will talk with them again when next shopping for insurance."

"Bill McDonald agency was able to save me hundreds on my home insurance. They were very knowledgeable and helpful."

"Raises price of your policy, for no reason and then will not answer phone calls, reply to emails or even LET you leave a voicemail. However, they are slightly cheaper than other policies I’ve looked at, so I’m practically forced to stick with their terrible customer service."

"Allstate is hands down worst insurance company in America. I’ve had 3 claims in all the years I’ve had Allstate and all have been a nightmare. They try every way possible to get out of paying a claim and when they finally do pay, it’s a fraction of what it should have been. Now I’m trying to buy a house and Allstate has sent 4 adjusters out to look at the roof and all 4 have said it was a total loss due to hail damage, and still Allstate is refusing to replace the roof. DO NOT PURCHASE ALLSTATE INSURANCE!!!!"