The Mad House Rage Room 202 South 17th Street, McAllen, TX 78501

"Did not know this was a little room put together above a club in DT Mcallen. Service was not friendly-just straight forward nor a professional atmosphere. I got the couples therapy which came with a suprise service fee at the end so I ended up paying $75 for 30 minutes. The upstairs area was a rinky dink area where we waited on an old dirty couch. I feel like there could've been more items for the price paid. It was a good experience but it is not a professional business like I expected to be."

"It was so much fun and we were even given extra time. Dani was a legend. Definitely would come again!!"

"The service was great and fast. We were given optimal time to enjoy the rage room. There was a lot of items to choose from. 10/10 would recommend to any friend. left all the stress behind!"

"I’ve been trying for two days to put something together for a friend whose mother has just passed, but the girl who runs the “answering service” keeps answering as if she’s confused why I am even calling her. She answers the phone with “huhlllowww??” every time, so I’m never even sure if I am calling a real business. When she told me she doesn’t take calls until 4, I waited to call her at 4:30 the next day, and she seemed upset to hear from me again, and said a manager would contact me. Because this was time sensitive, I then googled the hours and called the number within hours (my bad), and she answered again. She asked me to stop calling the number and said, “I told you a manager would call you.” I finally lost patience. She was unnecessarily rude every time I spoke to her. I don’t think I’ve ever had such an unprofessional interaction with a business in my life, and it is so upsetting because I was trying to do something nice for somebody, and this girl has completely soured it for me. She said she had already spoken the owner and manager about me and hung up on me. Call me Karen, but I would love to speak to the owner and manager about this experience. I’m sure this business is great, if you can actually get past making a reservation. Having worked in the service industry for 10 years, I would be mortified to have somebody act like this while working under me. Definitely do not try calling ahead for anything with this business. It is more frustrating than it’s worth."