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Pronto Insurance
1700 East Palm Valley Boulevard, Round Rock, Texas, United States
About the Pronto Insurance
Pronto Insurance is a leading insurance agency located at 1700 East Palm Valley Boulevard in Round Rock, Texas. We offer a wide range of insurance products and services to meet the needs of individuals and businesses in the area. Our experienced team is dedicated to providing personalized and efficient service to help our clients find the right coverage at the best possible rates. Whether you need auto, home, life, or commercial insurance, Pronto Insurance is here to help you protect what matters most. Visit us today to learn more about our offerings and how we can assist you with your insurance needs.
Photos of Pronto Insurance
1700 E Palm Valley Blvd, Round Rock, TX 78664, United States
Opening hours of Pronto Insurance
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Pronto Insurance
"Drive twenty miles to Round Rock HEB location to pay mother's bill. Guess what..... location is no longer there. Called the number listed for the location and woman in South Austin answered. She told me that location closed and her location was the only one in Austin. She offered to take payment over the phone. I am paying CASH. Can't put cash in phone Asked her why this location is listed on Google. I don't know Told her Google site needs to be updated. She told me I had to call corporate. It's MY RESPONSIBILIT Guess these people are to stupid to know how to update the site. Taking Mom over to Direct Insurance... Looked at Insurance Dept site. This place has HUNDRED of complaints."
"It's been 70 days since my accident and Pronto is dragging out the repair. Remember, if Pronto does this to you, directly file a complaint with the Texas Department of Insurance."
"Have had coverage with them 3 years. I also have roadside service. I was stuck in snow for 4 hours at 23 am to 530 am on a major highway 183 in Austin Texas. Austin Police, Sheriff's office tried pushing me out of traffic lanes. No results. Austin Police called a wrecker due to being a hazard to myself and other traffic. I was towed by a service APD requested. Ive called Pronto 5 times since February 28th day of tow for reimbursement of 220.00 I paid out of pocket. Pronto has failed 4 times sending the form. I called and told them if not received in 5 days the next contact will be from my supervisor. As I explained to them this is theft of services by me having coverage and them not doing reimbursement . Don't use this place I will not renew policy again!!!!!"
"This was the easiest and most cost effective offer I was ever given! We were on the phone for TWO DAYS looking for insurance with every provider possible, and getting nowhere with ridiculous 400-500 down just to start insurance coverage. Mind you I've only had a lapse in coverage when I was WITHOUT a working vehicle, who's going to have insurance when they don't have a car? Anyway, Yessica (I think that's her name), took my call and in less than 5 minutes had me covered and on my way with my new truck! Very reasonable and even included roadside and rental. Thank you so much!"
"Literally the worst company I have ever worked with, and their business model is criminal. They quoted me a price of about 250.00 down and 200 a month. This was lower than what I had been recieving, so I took it. Six days later I recieved a letter that they were cancelling my insurance for to old surcharges and to call customer service for a pro-rated refund. So first problem was they couldn't see this when they ran my driver's license that I couldn't be covered, so I received a surprise letter of cancellation. The big problem was when I called to get my refund, they said because it took THEIR underwriters longer than seven days, that they couldn't refund ANYTHING back. So they LITERALLY STOLE MY MONEY! I already complained to BBB. Steer clear of this horrible company. They are seriously illegal, not to mention they have horrible customer service. I'd give them negative ten stars."
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