Aetna
About the Business
Aetna is a leading health insurance agency located at 9606 North Mopac Expressway in Austin, Texas, United States. With a strong reputation for providing comprehensive health coverage and excellent customer service, Aetna is committed to helping individuals and families access high-quality healthcare services. Whether you're looking for medical, dental, vision, or prescription drug coverage, Aetna offers a wide range of insurance plans to meet your needs. Trust Aetna to protect your health and well-being with reliable insurance solutions.
Location & Phone number
9606 N Mopac Expy, Austin, TX 78759, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Reviews
"This is the worst insurance company I’ve ever worked with. Whatever you are deciding between, choose the other."
"Aetna dropped me as a provider from their network without following protocol from their contract. 6 customer service calls in and 5 months later, I am still not able to reinstate my illegally ended contract. They state I left from Availity, but I have a call ref # from Availity stating it is not possible to leave the network from their end. They state they don't contact with virtual only providers and I should not even be listed as a virtual only provider. They have escalated my ticket 3 times and marked it as urgent and nothing is done. Meanwhile, I am losing business."
"Bad customer service"
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