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Blue Cross and Blue Shield of Texas
1800 West Loop South, Houston, Texas 77027
About the Blue Cross and Blue Shield of Texas
Blue Cross and Blue Shield of Texas is a leading health insurance agency located in Houston, Texas. As part of the Blue Cross Blue Shield network, they provide comprehensive coverage and personalized healthcare solutions to individuals and families across the state. With a commitment to promoting health and wellness, they offer a range of insurance plans tailored to meet the diverse needs of their members. Visit their office at 1800 West Loop South to learn more about their services and how they can help you protect your health and well-being.
1800 W Loop S #600, Houston, TX 77027, United States
Opening hours of Blue Cross and Blue Shield of Texas
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Blue Cross and Blue Shield of Texas
"Worst customer advocates ever, they never fix your problems and it takes 6+ hours of phone calls and have to speak with supervisors to get anything done. They cancelled my plan by mistake and are saying it will take 4+ days to resolve. Absolutely insane and worst insurance company ever."
"Was transferred to a woman named Mercedes and she just spoke to me with attitude and was relentless telling me I had a co-payment when my doctor gave me a form showing there wasn’t one. Now I have to pay for months of visits that the doctor told me was covered. Maybe blue cross should update their automated system to be more accurate if that was the issue."
"I don’t even want to give them a star, but I want to give them a review. I won’t be renewing with this company, it has been such a trial trying to 1) find a provider and 2) get their correct information. I pay $325 per pay period for the absolute worst health insurance, I’ve had better coverage and service in what was considered to be a “third world country” compared to this today. Your website is not up to date for physician information and there is no middle man to handle any type of question. This has got to be the worst health insurance ever."
"Bcbstx, is a horrible company when trying to call as a provider to check claims or appeals. Takes 45-60 mins to get a a rep and then it take 10-15 for them to locate the appeal, therefore taking a long time to check a few appeals. Most appeals can be submitted online with availity and no way to send a message or chat.... DO BETTER BCBSTX"
"Good luck getting someone to answer a phone. I have spent almost 6 hours over two days on hold trying to ask a simple question about my policy. I'm at the point now that I'll continue to call just out of principal. I give them too much money for them not to be able to pick up a phone."
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