Destiny Dental - Niles,

5622 W Touhy Ave, Niles, IL 60714, United States

"They are very professional and have great energy. I felt very comfortable and welcomed in the facility. They communicate and make sure you’re feeling good throughout the process."

"I've been coming to Destiny Dental for almost 10 years. Both the management and the dentists have been very responsive to my special dental needs. They are pleasant to interact as well."

"To keep it short, don't bother. Go somewhere else. I went in for just a cleaning, nothing else. I've been to a handful of dentists in my life and this is hands down the worst experience I've ever had. From the moment I walked into this place I felt unwelcome. The front desk girl has an attitude of not caring and not wanting to be there. The location and equipment all seems old and tired, as though nothing is kept up. I could go on and on and on about these tiny details but let's just move on. Before starting the cleaning they needed to take x rays of my mouth, normal that's okay. What's not normal is needing to take OVER 25 X-RAY SHOTS. I've NEVER had to go through that many X-rays at once. The girl doing the X-rays wasn't even leaving the room??? Does she not care about her own well being or does she just not know what she's doing?? Either way, afterwards the dentist actually performing the cleaning came in. She mentioned some fillings along with other things I needed and I denied everything but the cleaning. I like to feel out my dentist before letting them do more than a cleaning and I am glad I did. After denying everything the dentist left the room and had me waiting in the chair doing nothing for OVER 40 MINUTES. Again, I'm patient but I've NEVER had to wait in any medical office for that long. After the wait, the dentist came back into the room (coincidentally when I heard the cleaning in the room over finished up) and it seemed like the attitude of the dentist went out the window. Like she didn't care since money wasn't involved anymore. And this is where the actual cleaning started. Horrible, rushed job, felt like nothing was cleaned. Took her less than 5 minutes and before I could even wipe the spit off my lips she was out of the room. No floss work, no recommendations, absolutely nothing. I could still feel the plaque behind my teeth with my tongue. Almost like someone just "scratched" my teeth clean and it had "streaks of clean" (I confirmed this later with myself after looking at a mirror, my teeth looked exactly like this, dirty, unclean) The last nail in the coffin was STILL getting a treatment plan invoice after denying everything and even with my ID in front of them THEY MISPELLED MY NAME. I know I sound like I'm being petty here BUT ITS RIGHT IN FRONT OF YOU. HOW DO YOU MESS THIS UP. H O W. To end it off, this place is a joke. I feel like I'm usually level headed with these types of things and wanted a 2nd opinion about them. My family originally recommended them to me a few months back but after telling them about my experience they recounted a couple recent bad experiences too, all similar. This place looks like it used to be much better but that time has come and gone. Go somewhere else."

"Their quality has really went downhill. I probably had around 6 cleaning sessions at this place and was satisfied each time. Recent visit, I waited a whole HOUR for the dentist. She then proceeded to do 2 cavity fillings and regular cleaning...BOTH in 22 minutes...I do not know if that is a good or bad thing...seemed she was super rushed.. will definitely not be coming back and going elsewhere."

"Came here today and had a cleaning for my oldest who is 9 and a first time appointment for my 2 year old. I’m a mom of 3 just had a baby 2 months ago so I brought her with me. I’ve been here before in the past and never had an issue until today I left my stroller in the car because I didn’t want it to take up so much room. Anyways as we are waiting they finally call my 9 year old into the back for his X-rays and then tell me I can come back after X-rays. The lady at the front then proceeded to ask if there was a baby in the car seat I had with me I told her yes. She then tells me I can go back but the baby could not. Umm who was I going to leave the baby with if it was just me and my kids.Then I proceed to ask her why could the baby not go in the back she didn’t have an answer. She was like I’m not sure we just don’t allow it. Why not well i don’t know it’s a policy. I’m like I’ve been sitting here for 15 minutes and you just now said something. Well I thought it was an empty car seat. Why would I carry an empty car seat. I’m like just give me back my 9 year old and cancel the appointment for both then says can my 9 year old just be in the back with my 2 year old while I wait in the waiting room. Excuse me I don’t know you guys and you want me to leave my children unsupervised absolutely not. They ended up talking to the manager and finally compromised on me waiting at the door of the room. Maybe say that you guys don’t allow babies under the age of 2 at your facility or post a sign other than parents supervise your kids"