UBSki 600 West 28th Street, Austin, TX 78705

"Post Covid, UBSki has completely scammed us!! Phillip Cohen didn’t honor our reservation for a condo we set up 6 months ago, and we were ghosted on check-in day. We have been relying upon him and his lodging for 10+ years. As of February 2024, we spoke with 9 rental companies in Breckinridge, who had stopped doing business with him since 2019/2020. I do not recommend doing business with Phillip Cohen or UBSki."

"Used Ubski for several years without issue.. until last year. We booked a 2 person trip, for March 2022, at a lodge we had used through ubski in the past. It has a little 2 person lift (named snowflake or something like) just up the hill from the booking, a kitchenette and you could technically snowboard/ski all the way down to the parking lot once you got your bearings. Granted we booked later than usual, first week of February, but we paid more than a month in advance for the trip. We make the drive from Texas and left the day before our stay started. They also attempted to charge us multiple times but luckily my bank shut that down. 1st red flag: our lodging/ticket packets STILL hadn't been emailed (usually we got them the week before). Concerning but worth the discounted lift tickets so we shrugged it off and hit the road. A few hours into the trip, we get that email.. but.. 2nd red flag: PHILIP BOOKED A COMPLETELY DIFFERENT PLACE MORE THAN 20 MINUTES AWAY VIA BUS. We immediately tried to reach out and got the ring around until he finally returned our calls after we got a hold of Suzy. Remember her, she's important later. 3rd flag: That IDIOT had the audacity to argue it was a better room (it wasn't in our opinions, we wanted the shortest access to and from the slops, somewhere to cook/shower/sleep and that was it) AND even argued that there was no lift at the original lodge. Bruh.. I've been several times and snapped back I can literally send pictures from previous trips. Then Phillip doubled down and said, and I quote, "you don't know what you're talking about, I've been going to breck since before you were born". Alright moron, not gonna argue with someone that ignorant. We told them this wasn't what we agreed on in the contracts and that we were going to need reimbursement for the food since we weren't going back to the replacement lodge every day for lunch. He said he would then proceeded to dodge calls all week. Suzy was the only life saver in this situation otherwise I'd have given 1 (or 0 if possible) stars. She finally got our return set up and took of an additional amount for the inconvenience. We didn't even have the correct packet to get into our room. Had to wait an hour, with groceries, outside our door for off hour maintenance to help. The kicker? We asked the lodge when he booked our rooms.. he booked them the day we hit the road. DESPITE immediately taking our payment a month in advance. My advice? Book the room yourself and use them for the lift tickets.. But that seems potentially sketchy from the other reviews as well. Trying out new companies this year and will update with my suggestion."

"STEER CLEAR AND DO NOT BOOK WITH UBSKI. Phillip Cohen, the owner, is a liar and incompetent. We picked a place to stay with a 5 minute walk from Main St in Breckenridge. We did not find out till THREE DAYS before the flight that he switched our location to a 15 minute DRIVE to Breckenridge. He initially expressed that he was sorry and would pay for our rental car and Ubers, which was a relief, only for him and the rest of the company to completely ghost us following the trip. No reimbursement was ever occurred and they will not return any calls or emails regarding his promise to reimburse us. Stay away from this company if you want to have a good trip. Money wasted and you have to deal with liars."

"I have booked a trip for anywhere from 6 people to 15-20 people every year for 4-5 years through UBSKI and have had nothing but an absolutely incredible experience. They’ve always made it super easy, worked with us throughout multiple changes in # in our group to find the best accommodations, and never had a hiccup The last couple of years Vail Resorts threw a big curveball by cancelling all wholesale lift tickets for the 2020-2021 season as well as restricting lodging for unrelated party’s, and last year, changing the way they structured their lift tickets. With the # of groups UBISKI manages, I’m sure this caught them off-gaurd put a big backlog on keeping everything straight. I know there’s some recent reviews that aren’t the best, but I thinks COVID causing all of these changes is what caused issues for a small company. My experience has been nothing but 5 stars and beyond, and I would recommend UBSKI to any one. There’s no way to book a better ski trip and save as much on lift tickets and lodging as what they offer * We always stay in Breck and venture out to Keystone for a day, that has been our ritual and worked great for us year over year"

"READ BEFORE EVER BOOKING - I would give it -1000 stars if that was an option. Phillip Cohen does not run a business with UBSki, he runs an elaborate scheme against individuals and their credit cards with false promises and flat out lies. If you want to arrive at the airport with NO place to stay and then arrive at the ski lift and have NO tickets - Phillip is your man. He stole over $800 from each member of my group (x8). What was supposed to be a fun vacation, ended up being a web of lies and deception. Once we arrived, he disappeared with no way of contact. His "cell phone" number provided is the same number given to book - aka the "office" phone number. No one answers once your trip starts and you are left to fend for yourself the rest of the way with nothing that you paid for. If you want to quickly been scammed out of your money - UBSki does it the best. I cannot express enough to NEVER give Phillip Cohen ANY access to your bank information. You will absolutely not receive what you paid for, because he simply doesn't book it. He lied multiple times, first "booking" us lift tickets at Vail that did not exist, which his associate told us about 3 days before we arrived prompting us to change our original reservation. He lied again about ever booking our agreed upon condo, he called me as I was on my way to the airport to tell me it never booked. He lied again when he sent a "confirmation" for our lift tickets for 3 days at Breckenridge, that he never booked. Simply put, Phillip Cohen runs a scam business where he steals money from anyone he can and then he ghosts you. It is possible he has drudged this so called "business" so far into debt he has no choice but to steal from the next group to pay off his debts to the prior groups that he owes money to. STAY AWAY FROM THIS SCAM"