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Patrick Cars
526 Mall Drive, Schaumburg, Illinois, United States
About the Patrick Cars
Patrick Cars is a premier car dealership and repair center located at 526 Mall Drive in Schaumburg, Illinois. As a one-stop shop for all your automotive needs, we offer a wide selection of new and used vehicles, expert car repair services, financing options, and a convenient store for all your car accessories and maintenance needs. Our knowledgeable staff is dedicated to providing top-notch customer service and helping you find the perfect vehicle to suit your lifestyle and budget. Visit us today to experience the Patrick Cars difference.
Photos of Patrick Cars
526 Mall Dr, Schaumburg, IL 60173, United States
Opening hours of Patrick Cars
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Patrick Cars
"Reason why am writing this review because I have been waiting almost 3weeks and half and no call to resolve the issue Took my Cadillac for engine problem it took them 10 days to fix it once I got the car and I drove off from the dealership one of their technician didn’t tighten my passenger front wheel knots wich means I lost one on the way and I was lucky I wasn’t on the highway I used my tools to tight the knots luckily the lock was the only one holding the wheel I went back to the dealer all what they can say sorry and they won’t even call a manager for me and they put me short knots instead of my long ones and they promised me to order me a newer ones and I called next day to speak with the manager till now he didn’t call me back My advice to all Cadillac owner when you deal with any Patrick dealers be carful check your car before you leave for your safety the knots that I have now looks ugly short one and the luck is long what the heck of combination is this They deserve 0 instead of 1"
"Bait and switch!!!! We corresponded several times about a specific car, set an appointment to see the vehicle, drove 1 hour to our scheduled 8:15pm appointment… when we arrived, the sales guy said “oh sorry, that car sold this morning.” When we asked why they would bring us all the way there, they said “don’t worry, we have other cars we can show you.” Absolute b.s., low rent, back alley sales tactics. Patrick auto group used to be a classy place… this move was WAY below your reputation."
"WARNING CHECK YOUR PAPERWORK $4300 added to our finance agreement even after we repeatedly said no to the warranties. You only have 30 days to notice Finance have added for a full refund. Purchased car Sept 2022 we have had numerous conversations, emails with Finance and Management to cancel these unwanted additions. They advise you they are cancelled yet as of Feb 2023 one warranty is still active. Incorrect paperwork was given to us many days after sale! We are still awaiting the car sales tax document. This again has been requested time and time again. Lack of customer and management care when dealing with complaints."
"10/10 would not recommend buying from this dealership. 1/5 stars isn't an exaggeration. I flew to Chicago from New York because they promised a Land Rover with no flaws on the exterior or interior. When I arrived to the dealer it was parked outside and I saw the scratches all along the side. Then, I walked around the car and saw the front bumper was scratched and the third brake light was shattered. They said that they would split the cost of a second key and replacement brake light, so I signed and drove off. Halfway through my 800 mile drive home, the service indicator turned on. It turned out that the car had not had an oil change like they said before I left the dealership. . . whatever. I waited a couple of hours to get an oil change and continued home. A month passed by and my temp tags were coming due to expire, so I called them and they said to expect them soon. I then texted the sales rep that I bought the car from about the brake light and key, and he just completely ignored me. Two more weeks passed by without my plates or my parts, and then I was driving with expired temps. The sales manager apparently spoke to someone from New York State and my plates were supposedly mailed. Again, I asked about my parts and the conversation was diverted to the plates issue, *which surprisingly didn't get solved for another FIVE WEEKS* That's right. I bought this car September 28th, and I received my license plates two months later. . . after a month of being pulled over and rejected from parking on base because I didn't have plates. I couldn't even get a registration confirmation number from the dealer, but the worst part is that they lied and said my plates were sent out October 31st. They even had the audacity to suggest I should drive five hours to and from to Albany to pick them up. Still never received an update on the parts, but at least I don't have explain myself to police officers twice a day anymore. That's especially fun on your morning commute to work. Save yourself a headache and find a dealer that is communicative, honest, and trustworthy."
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