Hainesville Firestone
About the Business
Hainesville Firestone is a trusted car repair institution located at 100 West Main Street in Hainesville, Illinois, United States. Specializing in finding the right tires for your vehicle, our family-run business prioritizes customer service and offers top-quality auto, car, and truck repair at a fair price. Our services include complete computer diagnostics, safety analysis, tune-ups, oil changes, brake repair, and more. We also provide preventative maintenance options to keep your vehicle in top condition. From fuel system services to transmission repair, we have you covered from head gasket to tailpipe. Our customers appreciate our quick, quality, and friendly service, as well as the honesty and value we bring to every interaction. Trust Hainesville Firestone to keep you on the road safely and reliably.
Photos
Location & Phone number
100 W Main St, Hainesville, IL 60030, United States
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 3:00 PM
Sunday:
Closed
Reviews
"The owners are very honest with you and don’t try to take advantage of you. They always try to give you a good deal and many times will give you coupons or a rebate card. The work the team does on your car is top notch and they are very efficient."
"I called Firestone after my car started leaking oil, Greg was quick to get me in for an appointment. As always, the service was quick and honest - I trust that they’re not going to sell me on services I don’t actually need. Highly recommend!"
"BE CAREFUL!! Almost KILLED me (my wheel came off my car) and did not care. Greg and Joe took advantage of me being soft-spoken and diverted all blame. I took my Cadillac in for issues with the front passenger wheel; Joe misdiagnosed the issue and charged me for parts that fixed nothing. Most importantly, HE LEFT MY TIRE ROD UNFASTENED. My car began skidding and "jumping" when my wheel came off and turned ~90 degrees inwards perpendicular. I almost got in an accident and had to be towed. TERRIBLE CUSTOMER SERVICE to a repeat customer. I had supported this store for multiple fixes on my vehicle previously, but never thought that they would actually endanger my life. The brothers obviously cover for each other's mistakes, so you are constantly being lied to."
"I had the best service here. I highly recommend this place. Gregg's customer service skills were the best! Thank you from the bottom of my heart for fixing my brakes in such a short notice. I truly appreciate it!! You guys get an A+in my book!"
"If you're in need of auto service in the Round Lake area, I highly recommend Greg and Joe's shop. I've been a loyal customer for 9 years, since I moved to Hainesville in 2014. Greg and Joe treat my car and family van with the utmost care and attention, treating them as if they were their own vehicles. Even though I've since moved away from Hainesville, I still make the long drive to their shop because of their honesty, approachability, and reasonable pricing. They listen to your concerns and needs and provide recommendations that best suit you. Additionally, they sometimes fix minor issues that I didn't even ask for, which has extended the lifespan and performance of my vehicle. If I break something and need a quick fix, they always find time to pencil me in. Overall, Greg and Joe's shop is the best auto service shop in the area, and I highly recommend them to anyone in need of quality and reliable car care."
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