JD Sports 3333 West Touhy Avenue, Lincolnwood, IL 60712

"Not only is costumer service terrible but I almost got robbed walking out of store. I would not recommend this place to anybody."

"To be honest I've never had worst customer service experience than this! This dude the African American guy was just so rude ever since the beginning, with zero customer service skills, he talks with no respect. I was literally scared to ask him about anything. He speaks to you with heavy rude voice with serious look on his face and the girl by the billing register were not even professional, she said me, so you're the one who got this, go ahead and put your card in, as if I owe them something! No respect at all, being rude for no reason. Anyways, I bought a pair of $150 Nike shoe, cuz I liked it, but I'll make sure I'll not walk into this store ever again."

"Very poor customer service! Went in on July 15, to look for some shoes! The moment i walked in, there was a gentleman with glasses, heavy set, african American, saw me walk in and was not even greeted or asked if I needed any help! But once a pretty woman walked in, he instantly stopped what he was doing and said hello to her and asked her if she needed help! Also i found some shoes i liked, price tag on the shoe was $120.00. Went to check out at the register and it charged me $130.00 plus tax! So i brought it up to the manager and with red hair, and she acted as if she forgot english. Then another store manager came rolled her eyes and said “cmon let me give you your little ten dollars back because I don’t have time for this! Umm excuse me, you’re on the clock and you don’t have time to help out a customer who’s spending his hard earned money at JD’s! The women in that store have an attitude problem and pretend they are doing us a favor by being there! Without customers you won’t have a job! I will never recommend this place or go back! Im glad i live in Orange County and not in Chicago anymore! Very bad experience!"

"I think this is by far the worst location I’ve been to. They need to go over their values as a company & do better with the hiring process. Every time I come in, I have the worst service especially with the manager Jasmine who is constantly rolling her eyes if you ask her for help. Aside from that, they never put out there new releases because they allow their employees to have first dibs. I used to work for an employer that would take corrective action when employees would buy product before customers would get the chance to. As a company, your job is to prioritize customers always. You need to train your employees to do better."

"Good Afternoon, I wanted to come and express the awesome experience I had at this store on 02/13/21 with Jasmine, Vanessa, and Arlen. They were very professional and well organized. I appreciate the fact that they did not comply to the standard line routine, they did not let people cut in front of anyone and they gave everyone great instructions. Very friendly staff and I definitely will be coming back again. I recommend this store to everyone and please listen to them if you ever want to secure a pair of any Jordan shoe. Awesome Experience"