Chef Chen,

6742 Broadcast Pkwy, Loves Park, IL 61111, United States

"The portions are decent and the food is expectedly mediocre (assuming they actually manage to deliver it), which is the best that can be said about this restaurant. The thing that really stands out here is the abysmal phone communication, lack luster order completion and overall refusal to provide a decent costumer experience. On the off chance that you manage to actually get someone on the phone, you'll likely regret it as you attempt to wade through the apathetic nonsense of whatever narcoleptic corpse condescends to eventually answer. Once you do manage to get someone on the phone prepare yourself for an obstacle course of evasion, denials and being hung up on. And after all that you can be assured that they will do absolutely nothing to correct whatever problem you had. If you're looking for an over priced meal that you may or may not receive and hilariously incompetent workers, this is the place for you!"

"We placed a very large order tonight and one item was missing. The treatment that was given to my mother when she called is absolutely APPALLING. You do not yell at someone because of your error. Absolutely unacceptable to yell at anyone. I used to highly recommend this place but. Y'all can get bent."

"Small place, had no trouble with a phone order for carry out. Food was ready when I got there, quick and easy payment. Dishes were large and tasted great."

"We order food from here all the time and it has never disappointed. They seem to be a small family business, and are very clean always. Sometimes there are younger kids answering phone calls and taking orders, that I can only assume are family. They are just kids so their customer service skills are lacking a bit naturally, but any considerate human being can look past this and see that the owners are doing their best to support their family and teach them important life skills at that. It’s very concerning to see how many grown adults on here are getting angry at literal kids. Have patience and understanding and help support small businesses that deserve it like this one!"