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Motor Werks Honda Service
1475 North Barrington Road, Barrington, Illinois, United States
About the Motor Werks Honda Service
Motor Werks Honda Service is a trusted car repair institution located at 1475 North Barrington Road in Barrington, Illinois. Specializing in servicing Honda vehicles, our skilled technicians provide top-notch maintenance and repairs to keep your car running smoothly. With a commitment to quality service and customer satisfaction, Motor Werks Honda Service is the go-to destination for all your automotive needs. Visit us today and experience the difference!
Photos of Motor Werks Honda Service
1475 Barrington Rd, Barrington, IL 60010, United States
Opening hours of Motor Werks Honda Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 14:00
Sunday:
Day off
Reviews of Motor Werks Honda Service
"We used to have such amazing service with this location. Last August we were told we needed a part for our car, but it was backordered. Which was fine, the car was safe to drive, just no AC. Waited, regularly checking in about the part. Called again in January and no one seemed to know what part we were waiting for. Finally called in February and said part was ready. Dropped the car off, and heard nothing all day, called back and left messages all day, and heard nothing. Finally heard back at the end of the day, and somehow no one had looked at our car, which we had an appointment for. Finally after 2 days they call back to say the car is ready for pick up. We picked it up, but when it got warm last week, the AC still doesn't work. Called and got an appointment and told them we must get a loaner since last time they kept our car longer than expected and it caused issues for us. Dropped it off Friday at 9 am. Texted the service managers cell phone at 5:20pm and was told they had to order a part but we would get an update call the next day. We heard nothing, so I called again today at 11:15 and had to leave a message since no on is available. Still nothing back. I honestly am confused by the terrible communication."
"Tommy and Aaron were both very welcoming to the Honda dealership. They were very respectful and gave me all the information upfront. I felt very comfortable during the process of purchasing the car and could not have gotten any better service from them. While discussing pricing i did not feel any sort of pressure and could make a clear headed decision. Everything about the experience i had gotten from them was OUTSTANDING! Hospitality and information were present while speaking to both Tommy and Aaron. Furthermore I will definitely come back again in the future for my next Honda vehicle."
"New Ownership is readily apparent. Many changes that have negatively impacted/diminished quality of service, not the least of which is a new 3% service charge for credit card usage."
"Took Accord in due to noise from Engine and possible oil leak. Received an $11.5 thousand quote for other things instead of actual issues. Ripoff for some items I fixed myself. Windshield wipers $127 replaced in 10 minutes for $30. Rear center break bulb $75 replaced in 5 minutes for $5. 4 broken air box cover screws $600 removed with vice grips 20 minutes replaced for $4. Rear Breaks and calipers $1400, replace myself in 3 hours $200. Found this wasn’t a Union shop either so how they come up with these outrageous prices is a mystery. In the end, they couldn’t diagnose what I originally bought the car in for. If your car isn’t Under Warranty stay away."
"Had the pleasure of working with Jason Glasby and can’t thank him enough. My experience at MW has been nothing but professional from purchasing my Model Y to getting a few door dings and curb rash fixed. (Glad I opted in for the coverage offered by MW shout out Ryan Proffit for the rec.) Jason handled my claim swiftly and promptly and couldn’t have asked for a better experience. Appreciate the free shuttle service they offer via Lyft it really made it easy to plan around my work schedule. Hoping I don’t have to go back soon that means I got more door dings but good to know for the next 5 years of coverage they’ll be repaired with ease."
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