DentalWorks Vernon Hills

"Very disappointing experience they cancelled three of my appointments. There seems to be a lack of consistency at this place. Im tired of repeatedly calling and spending 30 minutes on the phone, leaving work early, only to have my appointment cancelled in the end."

"Very professional staff. Doctor was nice he did go over my treatment. Receptionist was very helpful, patient with all my questions and concerns. Office does need an update but very clean. I would recommend this place."

"This is just money making place. They will not provide service what you required for and they insist you do some thing over service. I went 3 times to Dental works and after check up (just regular wellness visit) and they recommend to remove my wisdom teeth and I never had any issues and I just need cleaning my teeth. 3 times when I request for cleaning, he declined my request and he is very rude and saying if I do teeth extract then only he will do cleaning. Very worst place. I don't recommend anyone."

"Major upsell on laser treatment that is not covered by insurance - I went for a routine cleaning. Hygienist mentioned that I need to do deep cleaning and assured me that my insurance covers it. When I told her to double check, she mentioned laser treatment is not covered and she recommends laser treatment. I told her that I don't want to do laser treatment. (She forced me to do laser treatment during my previous visit and I didn't see any benefit from it). She agreed that she will do just deep cleaning and won't do laser. But half way through cleaning, she told me I had to laser without giving me much chance to say No. She told me she will give me a discount and it will be 50$. With my mouth open and numb, I didn't have any other option. Deep cleaning is done over two visits and on my first visit , deep cleaning and laser treatment was done on half side. I also paid the 50$ extra for laser treatment and bill said full mouth laser treatment. I was also scheduled to do the remaining half next week. I went for my second visit and I got my remaining half cleaned. Hygienist also did the laser on the second half. Now comes the surprise. At checkout, I was told that I need to pay another 50$ for laser !!!! This is pure cheating. They charged me twice for full mouth laser in a week. When I questioned, all they said is description on the bill is confusing. So beware of the laser trap. Update - I got a call from the staff and they told me that they made a mistake with the billing and told me that my second charge will be refunded."

"Going to the dentist always scares me but the team was great! Jenny was amazing!!! So thoughtful, considerate, taught me how to care for my teeth, and was super gentle! and dr nasser was so kind and also took the time to explain my X-rays. X-rays were uncomfortable but that’s not staffs fault, I’ve never liked dental x rays. The receptionist was patient and helpful to accommodate my schedule! Everyone was very upfront about prices and generous! Highly recommend for teeth care!"