Audiosmith 45 Nippersink Boulevard, Fox Lake, IL 60020

"I came to Audiosmith to have the center touch screen display replaced in my car. I had already purchased a replacement and tried to install it myself but lacked the skills to do so. I called them and they told me to bring it in so they could take a look at it. First visit there a young guy took a look at what I had told me they could install it but they didn't have time the same day so I'd have to make an appointment, no problem appointment made. My second visit there I speak to a different young guy and they tell me what I had purchased they normally refuse installation for because they are challenging for some reason but they would see what they could do. After attempting to install it I was told that I was missing a couple of cable adapters and that they could order them for me (very expensive cable adapters mind you, $250 between the two of them). I then had to make another appointment so they could wait for the parts to get in. Third visit, the cables are in, should be good to go right? The owner I believe worked on my car this time and seemed to be having quite a bit of trouble getting everything working correctly. After an hour or so I was told that everything was hooked up and working except for the radio which would cut out every five-ish seconds and the back up camera, which I'd need yet another cable adapter for. This cable was easy enough for me to install on my own so I ended up ordering that independently but then paid these guys $500 for the labor and parts and was told if anything gives me trouble to give them another call. The next day my audio stops working completely. I figured, I'll wait for the cable to come in, put that in and see what happens. Cable arrives, I install it, backup camera still doesn't work and the audio is pretty much dead. I call them and told them what was going on and was asked "so what do you want us to do". I bring my car in yet again and the original guy I spoke to on my first visit inspects my car. He tells me that my factory amp is dying and I need to buy a new one. Mind you I had no issues with the amp before my time here. I ask him to do some research for me on a replacement and give me a call with a price because they were too busy to do anything else that day. It's been over two weeks and still no call. I'll be going somewhere else that is hopefully more competent and organized."

"Dan and the team went above and beyond to help us out when we lost the keys to our car. Things got tricky, due to a non-standard security system having been installed previously. Dan reached made the extra effort to troubleshoot and reach out to others for the support needed to get our car running again. Thank's to Dan and Audiosmith for saving the day!!"

"Grade A service. Knowledgeable staff. Had a remote start installed over 5 years ago, great pricing. Needed an upgrade for an outdated 3g antenna and they were more than happy to help with that. Highly recommend Audiosmith!"

"I was dreading another winter of having to wrap myself in a blanket to go outside at 5am to warm up my truck... Sooo with that being said, Dan was able to set me up with a remote start on my Tahoe. I dropped it off, and it was done within a few hours. Quick and easy. Definitely suggest them if you're in the same boat as I was!"

"Called on for a quote and got it installed the same week . Great work other than the head unit coming with a small scratch , not a big issue . Update After taking it in and Bill reviewing the unit , was told that the head unit was defective and got a replacement one . Great Audio Shop and would recommend towards anyone looking to upgrade there Car Audio system. Great Service these guys won’t disappoint thank you for the great service."