Grand Dentistry 5445 Grand Avenue, Gurnee, IL 60031

"THE WORST SERVICE I HAVE EVER GOTTEN and it was just a routine cleaning. Needless to say I will never come back to this place."

"Had a terrific first appointment with Dr. Cohn. She did a very thorough cleaning, and a filling. She’s very conscientious, and really cares about her patients."

"I’ve been going to this dentist office for 3 years now. They are able to get you in, office is friendly, Dr Lozoff really takes care of his patients. The office itself isn’t high end but I would rather have a normal office and get an appointment than a high end office but need to schedule a cleaning 9 months in advance. My schedule does not allow for that non flexibility."

"I was told that I needed a crown. Had to go in 3 times and had to see two different dentists. At the crown fitting I told the dentist that I still had a cold, uncomfortable sensation under the tooth she was working on. She made a comment to her assistant that I shouldn’t feel anything and that the other dentist must not have gotten all the nerves. Then she put the crown on anyway! I asked repeatedly if I should have the nerves worked on again and she dismissed it like it was nothing. It still feels uncomfortable and I am going to another dental office to have it looked at."

"High bill for a “Terrible” dental cleaning! I made a regular cleaning appointment with Dr. Rachel Cohen. I checked with my dental insurance for the cleaning prior to make the appointment. The copay is 5 dollars. But, after the cleaning, I was so shock with the bill of $267. The dentist explained that she gave me a deep cleaning instead of regular cleaning and my insurance does not cover for these services. This made me very mad that they should let me know before the procedure. Then they said in 2018, I had this cleaning procedure. Also, the lady said the deep cleaning procedure has already done so I owed them the big bill. Wow, can you believe this. They mentioned 4 years ago procedure that I had done and force me to accept for this cleaning without my consensus. During the last 3 years, I was with another dentist in MN. My dentist did regular cleaning more thoroughly than Dr Cohen’s deep cleaning. She did not say I need deep cleaning. I paid 5 dollars copay for cleaning for many years. Without the comparison, I would never know how sloppy the work that the Grand dentistry did. If you are looking for a dentist, think twice, don't go to this place."