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Krystal Brown - State Farm Insurance Agent
1231 East Pleasant Run Road, DeSoto, Texas, United States
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About the Krystal Brown - State Farm Insurance Agent
Krystal Brown - State Farm Insurance Agent is a trusted insurance agency located at 1231 East Pleasant Run Road in DeSoto, Texas. Krystal Brown is passionate about protecting her neighbors and community, and brings that dedication to her work every day. Serving DeSoto and the greater Dallas-Fort Worth area, including Duncanville, Cedar Hill, Lancaster, Red Oak, Grand Prairie, Seagoville, Mesquite, Forney, and Arlington, Krystal works closely with her customers to provide them with personalized insurance plans that give them confidence in their coverage.
Since opening her agency in 2017, Krystal has been committed to empowering her customers to find the right insurance plans for their lives. She values building relationships with her clients through real conversations and is always available to answer questions and provide assistance. As a native of Dallas and a member of the DeSoto community, Krystal is dedicated to giving back through various volunteer activities.
Krystal Brown - State Farm Insurance Agent offers a range of insurance services, including home insurance, life insurance, renters insurance, small business insurance, auto insurance, and financial services. Whether you need coverage for your home, business, or vehicle, Krystal can help you find a plan that suits your needs. Call today for a free quote and discover the peace of mind that comes with having the right insurance coverage.
Please note that sensitive personal information should not be shared on this website for your protection. The Krystal Brown Office is committed to understanding the needs of each State Farm customer, providing assistance with insurance coverage, and ensuring that clients have the knowledge they need to protect their families. As a vital resource for the DeSoto community and surrounding areas, Krystal Brown - State Farm Insurance Agent is here to help you with all your insurance needs. Contact us today for a free quote.
Photos of Krystal Brown - State Farm Insurance Agent
1231 E Pleasant Run Rd Ste 102, DeSoto, TX 75115, United States
Opening hours of Krystal Brown - State Farm Insurance Agent
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Krystal Brown - State Farm Insurance Agent
"Spoke with rep Kristie maybe the day before Thanksgiving. I called and requested the declarations page of my homeowners policy be emailed to me. She said that she didn’t see it. I asked if she was sure because I knew that I had the homeowner’s policy with them. She insisted that it wasn’t with them. I said ok, hung up and proceeded to go and look for my policy info. And sure enough, the policy was with them but under my wife’s maiden name. So I call her back and tell her that I’ve found my info and asked her to look under my wife’s name. She did and she found it. She said she would send it right over. So several minutes later I get an email from Kristie but it wasn’t what I asked for. She sent me the declarations page of a renters policy that I have at a different address. So I call her back again and explain that the info she sent wasn’t the right info, and that it is for another property of mine. She responds saying “you don’t have that homeowner’s policy with us, it’s with the State Farm in Lewisville TX.” So in frustration, I got off the phone with her and followed up with the Lewisville office. My gripe is that Kristie saw that what she was sending WAS NOT what I asked for. Instead of her calling me back and clarifying with me what she saw, she just sent something, anything. She didn’t have the courtesy to call and explain anything. I had to call her back just for her to tell me “well that policy isn’t with our office.” I thought she was rude and careless in the way she handled me that day. Normally I don’t have any complaints about this office. But Kristie rubbed me wrong that day."
"Krystal has been my agent for over 15 years. That speaks volumes to the level of service and attentiveness she and her staff provide to her clients. Urgent requests, no problem! Always professional, courteous, and striving to provide the best!"
"Not only does State Farm have competitive rates Mrs. Brown and her team provide the best customer service I’ve experienced in a while. 10/10 I highly recommend"
"Krystal Brown and her staff are wonderful. They found me a good quote on tool box insurance."
"The Krystal Brown is hands down the most informative and responsive agency. Thank you to Christina for getting me and my family the best quote and servicing 4 of our families policies."
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