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NaperBrook Dentistry
1304 Macom Drive, Naperville, Illinois, United States
About the NaperBrook Dentistry
NaperBrook Dentistry is a premier dental institution located at 1304 Macom Drive in Naperville, Illinois, United States. Our dedicated team of professionals is committed to providing top-quality dental care in a comfortable and welcoming environment. From routine cleanings to advanced procedures, we offer a wide range of services to meet all of your dental needs. Trust NaperBrook Dentistry for personalized care and a healthy, beautiful smile.
Photos of NaperBrook Dentistry
1304 Macom Dr #4, Naperville, IL 60564, United States
Opening hours of NaperBrook Dentistry
Monday:
Day off
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 14:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of NaperBrook Dentistry
"ALERT!!! This place is now charging a $3.00 supply fee for all patients effective August 1, 2022 AFTER your appointment is done. When I asked the manager (Jerilyn) to explain why this was occurring when my Delta dental coverage covered it 100% before. She became rude and corrected me with how I pronounced her name then proceeded to tell me she only works there when I asked to speak to someone why this was implemented. She then hung up on me. What a true professional. What next with this business? During COVID they were calling it a COVID fee which I can somewhat understand but now they are calling it a fee to offset the cost of my supplies for my appointment. WHAT??? What is even more concerning is they do not tell you about this $3 fee until AFTER you have your appointment. They do not even give you a receipt. When I did ask while I was in the office the receptionist did not answer. They never gave me a receipt either. Guess I know why now. The staff are embarrassed they are charging a $3.00 fee. Guess I will be finding a different dental office for my entire family. NEW UPDATE: I now recieved a letter from the Naperbook dentistry office manger (Jerilyn) who told me "I suggest you seek dental care elseware" so I called there office and they stated they refuse to treat both me and my wife. WOW talk about arrogance. I found out my dentist that works at Naperbrook dentistry also has his own office outside Naperbook dentistry so I have moved there. I then have found out many people have left Naperbook dentistry for similar reasons. They even have some of the old Naperbook dentistry staff as they moved away too. I could not be happier. The new dentist office is close and very friendy. Just a dream. You may want to consider looking also."
"The receptionist is rude. when dealing with an emergency they were unable to provide care. Asked them to provide me a facility to be referred to since they are unable to take me at all until 2 months and they would not provide those details."
"Staff are friendly and helpful. Lynn the office manager was very helpful with helping navigate an insurance issue. The appointment was prompt and thorough. Dr Hydrai is personable and offers excellent guidance for dental health. Have recommended a family member who was also very satisfied."
"My first encounter with Naperbrook Dentistry was speaking to Geralyn who is the receptionist. She was an extremely welcoming person, and was more than willing to answer all my questions including my insurance ones. She actually was one of the reasons I chose this practice. They always say that the behavior of staff in a business comes from the top down. She was polite, kind, and professional. I had my check up today with Dr.Hydari and could not of been more pleased. I had been with the same dental practice for 44 years, and I wasn’t sure how easy it would be starting with a new practice. I felt totally at home!"
"I had such a great experience with Dr. Salma Hydari! She did such an awesome job, was super efficient, and had such gentle hands. My husband and I both had appointments with her and we both felt really pleased with the way our teeth looked and felt after our appointment. She will definitely be our family dentist from now on. Also, the office was nice, clean, and professional."
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