Hurley and Volk Orthodontics - South Elgin

"I took my son to Hurley and Volk Orthodontics for his braces. The doctors were great and the staff was always super friendly, especially Katy! They always had a fun promotion for the kids to do to try and win a gift card or something, which gave my son something to look forward to! I would definitely recommend them!"

"What can I say?! Perfection all the way. Hurley and Volk is where to go for amazing Orthodontics! Everyone is so sweet! Payment plans were affordable."

"EVERYONE WAS AMAZING!! I felt comfortable with the process and the way my treatment was explained. I was also offered great payment options and knowing that it included everything from top to bottom made it even better!"

"Be careful by what they say they are going to do and what they actually do. We were changing insurance due to a job change and because of the way they filed the claim, neither insurance will cover. They told us they were going to bill the insurance the day we signed the contract, but in fact it was a month later and insurance would not cover. We are now on the hook for the extra money owed because the person that was supposed to take care of this is no longer at Hurley and Volk."

"We started 4 years ago this place was amazing! Absolutely loved seeing Dr Hurley and occasionally Dr Volk. Unfortunately they have not been at the South Elgin location for some time and our experiences have not been as they once were. Appointments have been canceled and rescheduled multiple times ant the offices request and then put on the patient as being at fault. We paid in full at the start of treatment. The required weekly scans often don’t go through because it says we are late on payments. Conflict of communication with one provider asking to wear/not wear rubber bands and then next visit we get asked why we haven’t been wearing them. After getting two different sets of Invisalign liners we were just told the bottom set isn’t fitting properly. They ask for virtual appointments but never get one. The office calls, asks how things are then marks it down as a virtual appointment without visually seeing patient. We miss Dr Hurley & Dr Volk but need to continue with treatment as we already paid in full."