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HealthTrackRx
1500 Interstate 35W, Denton, Texas 76207
About the HealthTrackRx
HealthTrackRx is a cutting-edge healthcare institution located at 1500 Interstate 35W in Denton, Texas, United States. We specialize in providing personalized health solutions through advanced genetic testing and analysis. Our team of expert healthcare professionals is dedicated to helping individuals better understand their genetic makeup and make informed decisions about their health and wellness. With state-of-the-art technology and personalized care, HealthTrackRx is committed to empowering individuals to take control of their health and live their best lives.
Photos of HealthTrackRx
1500 I-35W, Denton, TX 76207, United States
Opening hours of HealthTrackRx
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Closed
Reviews of HealthTrackRx
"This company should be investigated. I had one test sent here from my doctor's office. The results claimed I had a staph infection (I'll be honest--I'm not confident this was true; I had no symptoms!). Then, came the billing nightmares. $962 for the test. After all was said and done, I owed $125, they said. The also said if I paid in one payment, it would be $100. I paid the $100 and have my confirmation emails and bank statements to demonstrate payment. Over the weekend, I get another statement. I called them this morning--5th call dealing with this one single test!--and am now, being told there's no payment showing on my account and that I owe $100 still. You can be sure I won't be paying more! Calling my doctor's office now and our state authorities. This has scam written all over it!"
"Only take you money , they do strep culture on me , and they sent 1500 bill , it’s crazy , and my child Dr. do the same thing and he only pay 17 us his portion , what they think , you have money in the backyard… tell you Dr. don’t use this lab ,"
"Random charge showed up on my credit card and I never used this business for any medical testing. Very strange - charge is in dispute. They say their business office is open on Saturdays from 8-5 CST but when I called they were closed. Be very cautious with AIT Laboratories."
"Can I give negative stars? That would be appropriate for this company that has failed to do its job not once but 4 times. They originally sent us a bill for $125 for 3 lab tests for our child. Though our co-pay at most should have be $20. I found out they had somehow mixed up the member ID number of our child and sent the wrong number to our health insurance company. I have now called this company 4 times and they have continuously failed to submit the bill to our insurance company with the corrected ID number. And today I received a letter from a debt collector on their behalf. The insanity of them sending me to collections for their error. I've filed a complaint with BBB and will continue to file complaints against this company on every platform I can until they fix this matter."
"Overcharged and so hence I overpaid. Have been waiting for my refund for 3 months now. Have even got the account rep at my local doctors office involved. From prior reviews this looks like this companies M.O. Their customer service/billing appears to be overseas, all customer service reps are foreign and hard to understand and thus unhelpful . They have not notified my insurance that I have paid and so I am unable to get them involved. We should all get-together and do a class action suit. If I don't get my refund in short order I will be opening a claim at my states DA office for medical billing fraud . They have a time frame to issue refunds from overages."
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