Sergio's Auto Body
39 Industrial Drive, Gilberts, Illinois 60136
About the Business
Sergio's Auto Body is a trusted car repair institution located at 39 Industrial Drive in Gilberts, Illinois. With a commitment to providing top-notch service and quality repairs, Sergio's Auto Body is the go-to destination for all your automotive needs. Whether you're in need of collision repair, dent removal, or a fresh coat of paint, our experienced team of professionals is here to help. Visit us today and experience the difference at Sergio's Auto Body.
Photos
Contacts
39 Industrial Dr, Gilberts, IL 60136, United States
Opening hours
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews
"Professional great work keep me informed and helped with insurance and rental care highly recommend"
"I got my 2022 sxt challenger front bumper fixed….and painted… did a great job. Looks amazing!!!’ Looks like nothing ever happened!!! I recommend this place. Although you might wait a bit to get your car back they do a professional job."
"I Highly recommend Sergio and his team. These guys are very professional. All I needed was a door handle replaced. I called around to different auto bodies and was told they had to see the vehicle before they would give me a quote. I called Sergio's and they knew what needed to be done without seeing the vehicle, they quoted a reasonable price and they fixed it on a Saturday so I didn't even have to miss work! You guys are awesome, I'll be back if another handle breaks since GM took the cheap route on door handles, LOL! Thanks a bunch!"
"Amazing customer service. We have had two vehicles repaired here and they do an amazing job. My car looks perfect"
"After giving more than 7 months of leniency, I’ve come to the conclusion of posting a review. I had wrecked my car back in January of this year. Nothing major, slid in I’ve going 10 mph and hit a curb. Damage to front bumper, front left fender, radiator cracked, and some various parts needed fixing. Got myself towed to Sergio’s. I went through insurance and was told everything would be taken care of. Granted I only had to wait a few weeks to get the car back the first time. But upon receiving it, I was rushed out of the office upon pick up, and it was snowing hard so I didn’t have the opportunity to thoroughly check the vehicle when leaving. Upon arriving home and parking in my enclosed garage. I came to find out my new and freshly painted front bumper had scratches and black paint transferred into it “still there to this day”. As well as massive paint chips along both my front doors from the incident still apparent, and a gnarly dent in the front right fender. Which was not damaged in the initial crash. As well as a plastic side skirt cover piece still missing. He said he would have the cover piece a week later and I never heard about it again. I had called and let them know I would like these rectified and taken care of as the vehicle was still missing components and not to anyone’s satisfaction after spending insurance $$ for this. They respectfully agreed and did take the vehicle back to fix the problems. A few weeks pass by, I get the call to pick up the vehicle. Again, make it home and find out I’m still missing the side skirt cover, I have clear coat over spray on my drivers door now, my front right fender dent was fixed “but was an poorly attempted bondo and paint over fix”. But now my brand new front left fender had the exact same dent in the same spot as the right side did. I call and let them know I was not happy about this, only to be told it was my fault because of my “aftermarket air suspension”. These dents definitely occurred from someone airing the vehicle out to 0 psi, which only happens when you press the controller and force it to do so but never will need to for any sort of repairs, and someone trying to drive it that way. Causing the wheel to bash into the fender and bend it in the specified area. I took the vehicle to them both times at oem ride height; controller undone and turned off, and no issues with any sort of wheel to fender clearance. I was told I would get contacted as to if they were to rectify it this time. And upon waiting for a few months because they were “busy helping more immediate customers” I was never contacted and never got my side skirt cover that was apparently sitting in their office. Very unhappy with the service I had gotten, any Sotho of understanding as to one of their techs damaging my vehicle and messing with the suspension when it was not needed, and was thrown around due to certain things I’ve done to my vehicle that would not affect any sort of repairs done if not tampered with. I did not feel that I was of any priority in this whole situation besides getting a few sweet nothings told to me throughout the process. I am now willingly taking a personal financial loss to fix these issues myself as I do not trust this shop with any further repairs or promises to do so. I would advise to disregard any high reviewers and take your vehicles else where if you truly care for them."
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