Todd's Southtown Auto Repair 4688 East 29th Road, Sandwich, IL 60548

"Todd hasn't done me wrong yet. He pin points the issue every time and when he fixes, it stays fixed."

"After getting a referral from a neighbor who had his engine replaced by Todd, we decided to try them out. Both experiences we have had so far have been great, this last time especially. I reached out to Todd knowing they were probably pretty busy as most shops are these days and he told me it’d be about two weeks to get my car in to be diagnosed. I appreciated the upfront honesty and communication with the lead time instead of constantly wondering when it was going to get looked at etc like most have to do at other shops. A few days earlier then expected, Todd called with a diagnosis and repair estimate. Todd was very honest with his opinion on to repair it or search for a new car as the transmission had failed. Most shops would have pushed to get it fixed and invest the money into a car that wasn’t worth the repair but he was honest and upfront about it which we appreciated. When I asked how soon the car needed to be picked up by a scrap yard Todd was very understanding and gave me time to make arrangements with no hassle. We will continue to use Todd for all our vehicle needs."

"I am going to start off by saying if I could rate this place 0 stars I would. I spoke very briefly with the lady at the front desk over the phone asking a business inquiry. She then proceeded to get really rude and catch an attitude without even letting me speak. "If you have no money the say so" were her words VERBATIM. I will be taking my business elsewhere. Don't go here unless you want to be met with rude, entitled people the second you approach the shop."

"We’ve heard great things about Todd’s work and when we were presented with an emergency issue they were not helpful one bit. Our uncle who was on his way home from cancer treatment using our vehicle had an issue with one of the wheels and the vehicle needed to be towed. The women who answered the phone was very rude to my husband, she demanded we know which wheel had the issue and when he explained he wasn’t driving the car, so he wasn’t sure she laughed at him and told him she couldn’t help him at all until she knew. We called back with the info and she told us to go elsewhere and that she would not help us because she felt he was rude to her. In a very stressful and sad situation she made it so much worse for us. I highly recommend not using Todd’s unless you want to be mistreated by his staff."