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Humana
4020 William D Tate Avenue, Grapevine, Texas 76051
About the Humana
Humana is a reputable health insurance agency located at 4020 William D Tate Avenue in Grapevine, Texas, United States. With a focus on providing quality healthcare coverage to individuals and families, Humana offers a wide range of insurance plans to meet the diverse needs of its clients. Their experienced team of professionals is dedicated to helping customers navigate the complexities of the healthcare system and find the right insurance solutions for their unique circumstances. Whether you are looking for coverage for yourself, your family, or your employees, Humana is committed to delivering excellent service and support to ensure you have access to the care you need.
4020 William D Tate Ave #208, Grapevine, TX 76051, United States
Opening hours of Humana
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Humana
"We signed up for Dental coverage to start Jan 1 of this year (2021). My wife needed a cleaning and a couple of fillings. Her $469 claim was denied because she had not meet the waiting period... we were never notified that there was a 6 MONTH wait until services could be billed. THIS IS CRIMINAL AND DISHONEST TO NOT DISCLOSE THIS WHEN SIGNING UP FOR INSURANCE."
"Look elsewhere if you expect clear information, informed employees, or any form of professionalism. After providing a very high quote with some questionable items listed, I was told by the representative who quoted it that they would not answer my question. They refused to explain the items listed in the quote to me. After wasting 3 hours of time, calling several different numbers, being transferred from one department to another, and being disconnected from 2 different departments, I've come to the conclusion that Humana doesn't care to communicate the consumer. I would recommend anyone considering Humana to look elsewhere for insurance. This is not the place."
"Shadiest insurance company I've ever seen. Rising premiums, denied coverage. I was advised a couple of years ago that they were the worst by a Doctor caring for my mother when she was hospitalized, advised me to change to literally any other insurance coverage. Unfortunately I didn't take the advice, she was hospitalized again and now some paper pusher is denying coverage. You can bet I'll be filing with the state board of insurance, and changing her coverage."
"I am trying to send in the Medical and Durable Power Of Attorney and cannot get any information other than wait 3 to 5 business days to see if they have it the another 5 business days to get it linked to the persons account before they will communicate with me. They are quick to deny a request to be sent to a rehab and when another is chosen then they want more information that was sent on the first request. This person could die before his insurance makes a decision."
"Terrible customer service, made me create a new account when I already had one. Incredibly unsecure password requirements, automated voice system is garbage, makes you provide name, birthday, and other info only to have it asked for again. Customer service reps could not care less about helping. Awful benefits."
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