Foot Locker

"Terrible customer service. Never again workers prefer to talk to each other than help Customers."

"I would give zero stars if possible, but they did have what I was looking for and I got it when I asked for it. Schaumburg is notorious for being non favorable to people of color and i definitely saw a difference in treatment towards me and other customers. My shoes were thrown at me, the greeter didn’t have patience as I was telling what I wanted, and the cashier didn’t trust my money. Wasn’t a pleasant experience, but I hardly ever have one in Schaumburg, but I wanted those shoes."

"Staff were very polite and professional. Staff was knowledgeable and helpful, staff offered to check availability. I never once saw an associate in a bad mood. They really make it where you have to keep coming back. Made my visit very easy. Will be getting my next pair from here as well."

"Came in wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca at Champs Sport for your amazing help!!!"

"This Footlocker has a House of Hoops in it and I love it. This one is in Woodfield so of course it will be a good one. My girlfriend also went with me and we both bought a pair of the habanero foamposites. We also bought the sriracha t-shirts that match the shoes. Pics are attached for those who have no idea what shoes I'm talking about. I recommend this House of Hoops. They have a lot good stuff, not to mention all of the new stuff that just got released. Happy shopping."