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Ascension Rx Home Delivery
7701 Metropolis Drive, Austin, Texas 78744
About the Ascension Rx Home Delivery
Ascension Rx Home Delivery is a leading health institution located at 7701 Metropolis Drive in Austin, Texas. We specialize in providing pharmacy services and a wide range of health products to our customers. With a focus on convenience and quality, our store offers home delivery services to ensure our customers have easy access to the medications and supplies they need. Our knowledgeable staff is dedicated to providing personalized care and guidance to help you manage your health effectively. Visit Ascension Rx Home Delivery for all your health and pharmacy needs.
7701 Metropolis Dr Ste 20b, Austin, TX 78744, United States
Opening hours of Ascension Rx Home Delivery
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Ascension Rx Home Delivery
"1. You can't register on the Ascension TX website unless you have an active prescription (why?!) 2. When you try to call, the system randomly drops you 3. I asked for prescriptions to be filled, got a confirmation text and then nothing arrived. Called to check, they apologized saying they hadn't actually shipped it. They forgot to ship medication, which is their job 4. After enrolling for auto refills for 2 specific meds, I got a message saying they're filling another medication that wasn't even mentioned. These are just the first 2 weeks with them so far... Good start!"
"I just transferred from Walgreens to Ascension for 2024. I get my prescriptions faster and easier by mail and still get auto-refills. Sign up was easy. I am able to speak with a pharmacist anytime."
"Every time I have called into Ascension RX with a question regarding our home delivery scripts, I have received excellent customer service. It is so refreshing to be able to talk to a live agent that is polite and efficient. Thank you for the great service!"
"There were some initial hiccups but once these get sorted out, it has been an excellent experience so far.. Folks on the phone are awesome. Very helpful and its clear that their directions are to resolve the problems not to create a new for the caller. I would like specially mention the two pharmacists that I had a chance to interact. Renee and Jennifer. Both of them were phenomenal. I felt that both had soothing and calming voice which made me trust them immediately. And for sure they immediately took care of the issues and the concerns that I had regarding my wife's medication supply. Thanks again and I am hoping that I will continue to have positive experiences at Ascension Rx. I will definitely recommend Ascension Rx for all eligible folks."
"So... I haven't left a review for AscenionRx as of yet, due to not having anything nice to say, but being forced to use the pharmacy regardless so I just grit my teeth and just accepted things with stoicism. Today, however, I had a very pleasant call with two Ascension employees- Gloria, the first representative to help me, and later Nilpa, one of the pharmacists. I had a lot of (what I thought were) complicated questions/problems, but these ladies (can I still refer to people as ladies?) handled the problems deftly. As other reviews have stated, I think this program got off to a VERY rocky start, but with time they seem to have worked out many of the kinks and things are only looking better from here if today's interaction was any indication. Going forward, if I can expect the kind of service I received today, I anticipate having near-zero animosity for being forced to use this pharmacy and all will be right as far as having to deal with an online pharmacy is concerned! Take note, corporations- it's still the PEOPLE that make a company (not A.I., bots, automated responses, etc.)!"
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