H-E-B Pharmacy
6001 West Parmer Lane, Austin, Texas, United States
About the H-E-B Pharmacy
H-E-B Pharmacy is a trusted health institution located at 6001 West Parmer Lane in Austin, Texas. As a full-service pharmacy and store, H-E-B offers a wide range of medications, health products, and services to meet all of your healthcare needs. With a team of knowledgeable pharmacists and staff, H-E-B Pharmacy is dedicated to providing top-notch customer service and personalized care to ensure your well-being. Whether you need a prescription filled, over-the-counter medications, or health advice, H-E-B Pharmacy is here to help you live a healthier life.
Photos of H-E-B Pharmacy
6001 W Parmer Ln, Austin, TX 78727, United States
Opening hours of H-E-B Pharmacy
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of H-E-B Pharmacy
"This pharmacy has always taken care of me. If you are nice and understanding to them, they are always willing to help. I can’t imagine having to deal with people that are sick and impatient all day everyday. I appreciate everyone that works at this pharmacy! Thank you always!!"
"This is BY FAR the best HEB Pharmacy I've dealt with. I consistently receive fast and friendly service. I had a major surgery earlier this year and the pharmacist took time to explain each medication. The line is never long and the folks here are polite. It would be outstanding if someone from this location could go train the folks at the pharmacy at the HEB Plus! in Leander. That location really really needs help."
"Rude, unhelpful and incompetent staff. 1 person will tell you your prescription is ready and another will tell you it’s out of stock. Take the time to find a different pharmacy in your area. This one is NOT worth the inevitable frustration"
"1 of my prescriptions was out of stock. Had I not inquired, I would not have been notified of this. This is very important, as I was needing the medication this evening and not 2 days later when their next shipment arrived. I had to call other pharmacies to see if they had the medication and transfer the prescription. Recommendation: notify customers when their prescription is out of stock. Have an internal listing of medical inventory to refer an actual location that has the medicine and not waste customer’s time calling around. When I got home, I found out that my other RX was not covered by my insurance by reading their insert. This should have been brought to my attention as insurance may cover generic or name brands. Recommendation: tell customers if their medication is covered by their insurance. This withholding of info and lack of communication is very annoying. We as customers have no knowledge of the inventory or insurance coverage. Please do better."
"I am on hormone replacement therapy because I'm trans. This pharmacy has repeatedly canceled refills and prescriptions and neglected to fill prescriptions for my hormone treatment. Two doctors have tried to mitigate this pharmacy's repeated wrongdoing by approving and preapproving my prescription and refills to no avail. It has become clear enough to me that someone working at this HEB pharmacy has a political agenda that they're taking out on patients. And if that's NOT the case, they have an incompetence issue, because my doctors and I have done everything in our power to make sure I consistently have my medication and the common denominator has been the pharmacy either canceling or just not filling it. Either way, I would strongly recommend avoiding this pharmacy."
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