On-Site Mechanics

"Called to have a battery swapped out. It was a complicated job and I didn’t have any tools with me. Service was friendly, fast, professional and SUPER affordable! Hope I won’t need the services again- but won’t hesitate to call if I do!"

"Answered positively, worked with me to fix my alternator. Took week and half wait but better then 2-3 weeks quoted from other mechanics. Fair prices and even suggest tune up soon (which my car needs). But great customer service, faster then I thought. Will respond to text messages too which is amazing!"

"My husband and I, David and Kathy Smits, just wanted to say Jim of On-Site Mechanics did an awesome job with our vehicle. It had been misdiagnosed by the staff of another shop. They thought the mass air flow sensor, the vapor canister and purge valve needed replaced. In the meantime our car was running worse and worse. They quoted $1,400 for the job. We wanted a second opinion because the parts and labor were so expensive. A friend recommended Jim. He took the time to get down to the root of the problem. He was patient and efficient. The convenience of him coming to our place to do the work was great too. He first took care of the plugs and wires. He showed me the condition of the plugs. He then ruled out everything it wasn't. He decided it was the fuel injector. Now that he replaced the fuel injector our car runs as good as it did when we got it used! It is a 2004 Toyota Highlander with 284,887 miles on it. He saved us lots of money and charged a fair price. We highly recommend him and will always go to him from now on anytime we need work done on the car. He explained everything to us and is very honest. He truly cares about his customers and wants to help them get their cars running as they should! We're very grateful to have had Jim of On-Site Mechanics recommended to us! Had we not met Jim we would have spent a lot of money and the car still wouldn't have been fixed. Our vehicle runs great and I can travel on the interstate again with confidence. David and Kathy Smits Marion, IL"

"I had a situation Friday evening.. My upper radiator hose broke and I also needed the thermostat housing replaced. Unfortunately this is the only vehicle I have and the dealership that I usually take it to said it would be Monday or Tuesday before they could get to it. I would also had to have paid to have it towed to the dealership.Friday afternoon I did stop at an auto shop in Marion. Had never been there before and probably won’t be going back. They quoted me way more just for the housing thermostat. A friend of mine asked me Friday night if I had thought of going to one of the auto parts store here in town to see if they had the parts and what they would cost. I called to an auto parts store here in Marion Saturday morning. They had the part. But of course they don’t install. I asked them if they knew if someone that did. They gave me jim@ on site mechanics #. I called him and he was able to replace both parts Saturday afternoon and charged me way less than the other auto place wanted just for the housing thermostat. You were a God send Jim. I will refer you to everyone I know. Thank you!!!"

"My truck was leaking oil and transmission fluid I had on-site mechanic some out to my house, and I could not find my keys to start the truck. I had to cancel. He offered to start the work, but I was worried about having it all torn up and him not returning. He understood and was cheerful. My general experience is people in the trades are not reliable, so I never get work half done. Not so with on-site mechanic. Still, we made an appointment, he is very busy. He came out and he and a coworker fixed all the problems on my truck, changed the oil and transmission fluid and they showed me the removed parts, cleaned up after themselves and apologized for a small amount of oil leaked onto the driveway. He showed me the clear costs for parts and for labor and he even reduced the price a little because I provided the oil and filter. My battery had a weird size screw and they couldn't get it to fit. They agreed to come back later, so I left the hood open and after they fixed it, he texted me that he had stopped by. We hadn't even included the price of the batter and I didn't get charged. This guy has an excellent attitude and customer service. The dealerships should have him give a seminar on how to provide good customer service. It's extremly rare that I'm satisfied with tradesman, I been ripped off so many times. Not only was I satisfied, I am beyond satisfied. He is a great alternative to dealer service, highly recommended."