Costco Pharmacy 4301 West William Cannon Drive, Austin, TX 78749

"Customer service isn't that great compared to other departments. Feels like the Costco pharmacy staff dont go through the same training in customer service as the rest of the store staff do. HEB pharmacy is a lot better."

"The pharmacy check-in staff is rude. There is one person in particular who always has an attitude and its left me leaving with a bad experience. It happened recently and I was having such a good day until I got to Costco to pick up my medication. I'm considering changing pharmacies because of this."

"Unfriendly pharmacy staff. Older register lady couldn't be bothered to answer a simple question in a remotely useful or friendly manner. The experience stung a little and its a long time since ive felt that level of indifference...sheesh. Go to Chick-Fil-A, Whataburger, etc...see what good customer service looks like"

"The persons that takes your name and information are rude . They have given me attitude and treat me like i dont know anything and i am a retired registered nurse. A few times they have not have enough meds to fill my Rx and i have to come back the next day. We need to be treated with respect doesnt matter who you are we are."

"Very friendly staff, I get my pets medicine here and they always let me know if his refills are out so I can have a heads up and let my vet know. I appreciate the time the staff gives to explain the medication also, syringes are involved so they always give me a couple extra."