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Kroger Pharmacy
25651 U.S. 59, Kingwood, Texas, United States
About the Kroger Pharmacy
Kroger Pharmacy is a convenient health and pharmacy store located at 25651 U.S. 59 in Kingwood, Texas. With a wide range of prescription medications, over-the-counter products, and health supplies, Kroger Pharmacy is committed to providing excellent customer service and quality care to its customers. Whether you need to fill a prescription, consult with a pharmacist, or pick up some essential health items, Kroger Pharmacy is your go-to destination for all your healthcare needs.
Photos of Kroger Pharmacy
25651 US-59, Kingwood, TX 77339, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"Great service. Fast prescription fills."
"The staff at this pharmacy always does so well but today the extra customer service really meant alot. Thank you Robert for calling me when my prescription was called in! Sarah"
"Extremely rude. I called to ask a question about seeking service outside or inside. Apparently, the pharmacist or pharmacist tech just couldn't understand what I meant because I didn't say "drive-thru." Really? Are drive-thrus not taken place outside? We drive through inside places now? So now that she established she is sooooooo muchhhhhh more intelligent than I am (doubtful), I tried to ask her if it would be easier to park, go inside, to drop off the medicine, or was it easier to just wait outside in my car because it was crowded, but it may have been more crowded inside. Unfortunately, this woman was so taken aback by my outside/inside question that now she was speaking to me like I had an intellectual disability or mental health issues for not knowing that Kroger's had the pharmacy inside as well, which I assumed, that question was leading in to my next question, which I could never get to due to her poor interpersonal and communication skills. Even if I was some unintelligent person that had no idea the word drive-thru and no idea pharmacies were also inside buildings, which I do know, but that hypothetical situation as well does not justify speaking to a customer badly when I was asking her a very simple question. I asked her nicely, kindly, with absolutely no disrespect or rudeness whatsoever, and in return, she decides to say, "Yeaaass... there is a drive-thru, and yeahhhhh... there'ssss... a... pharmacy inside as wellll..." speaking super slowly and long at the end of the words to show me how "dumb" my question was. If my question was really that stupid, then why was she so confused? I get it, pharmacists had to work hard to graduate and get their residency, it's not easy, it takes years, but there's absolutely no amount of book smarts that can teach a very nasty, unkind, and rude human being interpersonal and emotional intelligence. This woman, hands down, is a total b!+(@ and I called her that then hung up on her, so I really do hope she gets some sort of people skills and customer service skills because not everyone is as nice as I am. She's going to end up meeting someone that will just the counter and beat her rude @zz. Smh."
"I’ve been coming to this Kroger for over a year now and today I had one of the WORST experience. Pharmacist ALLISON tried to provide me INCORRECT information about my total of my refill, as I spoke with her prior on the phone alone with receiving a txt message of the correct amount. She made up some story saying the amount changed due to my insurance not knowing I work in the field and I’m far from dumb! She had to manually insert an incorrect amount…. Thanks to the pharmacy Manager for stepping in and assisting me she’s ALWAYS nice! ALLISON I will be reporting you to the TEXAS BOARD!!!!!"
"Pharmacist and tech very rude and unprofessional. Tried to drop off my prescription and neither would acknowledge my presence. Went around to the other window facing them directly and still nothing. There wasn't a single customer in front of me that they busy with. I've worked in customer service my whole life and all it takes is a simple acknowledgement to show some courtesy & respect."
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