CVS Pharmacy,

12260 Bellaire Blvd, Houston, TX 77072, United States

"Most pharmacies are the same... it's the pharmacist and staff that make the difference. Nothing special yet here."

"The lady was very rude and did not want to use my RX card. Then she said her RX card machine wasn’t working and then left to the back without explanation. After she then stated she can’t lower the price of my medication because she already checked to see if they could, when I have never given her my RX card information to begin with. After I gave her my cvs card she tried scanning the wrong one and I told her to use the white cvs card. She then said she’s waiting on my to follow the prompts for her to continue in a rude manner. When I tried to pay with the Apple Pay option, she said there’s nothing wrong with the machine and there’s something wrong with your card. When I then told her there’s nothing wrong with my card. She then realized she had to press on her screen for me to process the payment. When I asked her for her name, she said Evelyn, when on the receipt it’s states her name is MYHANH. If she hates her job she should find another. There’s no reason to be giving anyone attitude for any reason at all and then lie about her name."

"STORE: 776-3867 / Bellaire & Cook, TEXAS — JOSHUA defines what customer service is all about. In that little amount of time of being in Joshua’s presence literally just made my day. I didn’t have enough cash on me for the items I had at the counter . I put some items back to buy what I had enough for . With the receipts I had gotten back from that purchase was a $2 off coupon, which still wouldn’t have been quite enough to get the rest of my items I had to put back but just before I was about to leave he says hold on one second, he picks up the phone to call his manager , he didn’t answer right away so he says to me hold up , leaves from his register to find him and sees the manager coming towards his direction and says to the manager; Do you remember that $5.00 a customer left that we have labeled for customer who left this money at the register can I if you don’t mind allow this customer to use it ? The manager said YES in which now allowed me to get my items that I had to put back. I was not only happy to be blessed to get the items I didn’t have enough for but I was happy and filled with so much gratitude that people like Joshua who showed empathy for others still exist!!! Totally Satisfied and Beyond CVS Customer, Namika"

"Shopped here today (03/03/19) at 5:45pm. Cashier had HORRIBLE CUSTOMER SERVICE!! I had a coupon & the scanner wouldn’t read or take it & the only reason she asked the manager to come help her was cause she saw that I wasn’t going to let her just say “oh I don’t know why it won’t take your coupon” or “You already used this coupon” , ( don’t they take the coupon after they scan it???) She had an attitude to begin with. Manager came & entered the coupon himself. Long story short, I won’t go back. I gave this CVS 1star cause Zero stars was not an option."