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Chuck's Car Care
4007 Pontoon Road, Pontoon Beach, Illinois, United States
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About the Chuck's Car Care
Chuck's Car Care is a trusted car repair institution located at 4007 Pontoon Road in Pontoon Beach, Illinois. Specializing in auto repair services, our team at Chuck's Car Care believes that "Service is the Difference" in the business of auto repair. As members of your community, we prioritize meeting the evolving needs of our valued customers. With vehicles driving more miles and with greater purpose than ever before, we understand the importance of maintaining your vehicle's health. Our skilled auto technicians in Granite City use state-of-the-art tools and equipment to provide quality service, from routine maintenance to complex repairs. We offer the Confidence Plus® North American Warranty, covering parts and labor, and the SafeRoute Roadside Assistance program for added peace of mind. Trust Chuck's Car Care to deliver top-notch auto repair service for you and your vehicle.
4007 Pontoon Rd, Pontoon Beach, IL 62040, United States
Opening hours of Chuck's Car Care
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Chuck's Car Care
"Chuck’s has helped me with random repairs for years. They are friendly, helpful, and listen to the customer. The service is quick and affordable. Recommend! Thank you!"
"I've been talking my vehicles to Chuck's since they opened in pontoon, most honest, professional quality service in the area."
"(Would Not Recommend) I’ve been a long time customer of chucks car care and I’ve always recommended them to others, however that is no longer the case. I dropped off my car and had my steering column fixed because it had been stolen and when I got it back, the buttons on the steering column no longer worked. I went in calmly to have a conversation with Karen because over the phone she told me the price and hung up. Immediately upon starting the conversation I was met with a rude & cold demeanor that said, “well what do you want us to do about it”. I said I think the right thing to do would be to fix it, is there anything you can do? She was not only angry immediately, but excessively rude with unnecessary comments even though I was very calm. I don’t know what has happened to this place, but I will not be doing business with them anymore and I would not recommend anyone go there. I’ve known Karen for years, but the way I was treated when they were in the wrong was an immediate 180 as if she never knew me at all. It’s really sad to see how far they’ve gone down hill and I honestly expected a lot more from a woman who’s twice my age, than to act like that."
"The best place to go in granite, hands down. We’d never go anywhere else unless we had to. They are honest and reliable. Karen is the sweetest lady I’ve ever known; and chuck and his sons are the most knowledgeable and helpful."
"Chucks is the most honest best service auto repair shop hands down in the metro east area. Karen always greets you with a smile while Chuck and his 2 sins are superior auto technicians who always diagnose my issues and call to confirm before they begin work. Their work is prompt and dine correctly the first time. Strongly recommend these guys!!!!"
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