Jewel-Osco,

3124 North Lewis Avenue, Waukegan, IL 60087

"I can’t shop here anymore. They are always understaffed so you bag your own groceries whether you use self checkout or not. Now you can’t access the primary alcohol aisle after 6:30 pm. It’s absurd given how high the prices are here. No thanks."

"Review would have been a 3 star. This has been my local Jewel for the past 10 years. It's never been the store where employees greet you or ask if you are finding everything ok as they walk past you down an aisle. But, it's a clean store, usually stocked, close to home and the remodel was a nice face lift. I went in early Friday evening around 6pm only to find gates across their main liquor aisle. The sign by the aisle shows clearly the times for liquor sales stopping at 11pm. I went to customer service to see why the gates were up. She informed me they stop at 6pm despite what the posted sign showed, but said I could purchase what is behind her service counter. Now if I could purchase liquor there or some of the odd bottles that were outside of the main aisle, why couldn't I shop the main aisle? My guess is due to theft, which isn't fair to the regular patrons that shop their local Jewel. People work during the day and may not be able to get there before 6pm. Don't penalize the majority of your patrons for a few bad apples. If this is the case, fix your system so you can better serve your customers. We shouldn't have to go nextdoor to Target when we chose to shop your store. A drive a little further to another store may be worth it at this point."

"The store has been remodeled as it was long overdue. It looks amazing. It is very organized and items are easy to find. The bakery section is very large. You will definitely find the perfect cake for any celebration or pastry of choice. There is a variety of ready to go meals such as sandwiches, soups, sushi, hot foods, etc. There are several lanes of self checkout and customer service is great. Store is very clean. Parking lot is large and very well lit. There are also many handicap spots."