CVS Pharmacy 5195 Lake Ridge Parkway, Grand Prairie, TX 75052

"Compared to other CVSs in Grand Prairie, the customer service here is fantastic!"

"Rude lead pharmacy staff refused to add my insurance information in the system for my prescription."

"Take too long to pick up.. poorly managed, unorganized pharmacy location. Use a different pharmacy."

"Called the pharmacy to ask about a prescription I had sent here and the pharmacist was rude. Interrupted me while I was giving a brief summary of why I was calling to tell me that they couldn't get my prescription mailed in any faster. That's not why I was calling, which she would have known if she hadn't interrupted. I wanted to transfer my prescription to another pharmacy that already had it in stock, so I would need to call other pharmacies and ask if they had my medication, but I wasn't quite sure what the full name of the med was. Pharmacist would not give me the full name of the medication I had been prescribed when I asked, and said I would need to call my doctor to get it. I have seen the names of my medications many times when I followed the links provided on CVS pharmacy text notifications, so I asked how to access that prescription information without the text message link. She did not seem to be aware that CVS offered online information about patient prescriptions and insisted I needed to call my doctor to find out what I had been prescribed. Ridiculous."

"They've always been great. All pharmacies are busy so I know to expect a small wait while they run around filling prescriptions and answering calls and taking care of customers inside and in the drive through."