Key Pharmacy 613 Uptown Boulevard, Cedar Hill, TX 75104

"I called this pharmacy to check the availability of a compound medication. The representative was rude and lacked interpersonal skills. The medication was in stock but I decided to choose another pharmacy due to the poor service I received from the representative. She didn't seem to care about the customer or her employ."

"I would not recommend this pharmacy. Rina is rude, the pharmacist is rude. Also the pharmacist Corey tried to go and review my business as a retaliation instead of just fixing the problem, like a child. He hung up on me because he is clearly very sensitive. Also, they pharmacists techs to take verbal orders from physicians which is illegal. Grow up and at least put your name down like an adult."

"I get my meds delivered, every 2 months from Texas to North Carolina. ( Long story) I simply call them, pay with the card that's on file, I set up the best day I'll be available to accept my delivery( meds must stay refrigerated) I pay the overnight Fed ex rate. I get it early in the morning and it's still cool from the ice packs. They are always friendly and efficient."

"They delivered my moms meds at 7pm they were to be refrigerated and it was 110 outside and left on her porch. The icepack was room temp and when I called they took no responsibility and took no responsibilty for her meds being ruined. We saw that the courier was close to her house three times and went from our location to 30 miles away. Her meds were left in a car from 7am to 7pm. She now cannot get those meds for another month and these are no use to her. This is no way to do business. The ice pack at least should have been cool. But no it was not. The pharmacy did not do anything to make good on this which is very disapointing especially since she is on a fixed income and getting her meds are already hard but to loose a month of meds is not acceptable especially since I had to pay $20 to get them delivered to her. They need to accomodate the customer and deliver at a time convenient for the customer. But I have never found anyone who answers their phone to be nice EVER!!!!"

"I had a great experience at this pharmacy. Once they received my prescription it was ready the same day. The pharmacist and techs were nice and answered all my questions. I highly recommend this pharmacy"