Marcin Dental Peoria,

7620 N University St Suite 107, Peoria, IL 61614, United States

"I have so many reasons to stay away from this place. The previous dentist is still there and I had started out with him thinking he was the greatest since sliced bread. Now, the new female dentist is repairing his screw ups secondary to neglect/burn out. He had placed a filling in a large molar in right upper jaw. Every time I saw him, I asked if it was ok and he always told me it was. I no longer have that molar in my jaw and now I speak through this big hole and sound like I have a speech impediment!! Terrible!! The tooth literally caved in and the female dentist called it a catastrophic FAILURE!! She did root canal repairs throughout that area, placed a cadaver's bone in the hole left by loss of tooth(in case I could ever afford an implant), and there was a long healing process and I bite my tongue frequently there. Directly across the roof of my mouth: same molar and neighboring molar: same scenario., older dentist pounds some filling in to them sloppily and new dentist has to repair these 2 molars. One had to have root canal and both have been built up for CROWNS! Those crowns will not be placed at this practice. After all the work 2023, I was told that I was all paid up. This place will not allow you to leave without paying. Nor will the work on your teeth. Without paying in FULL! Last Friday, they called me to collect $400 for 11/2023. WHAT??? I was paid in full! Now. More money? And supposed to get crowns next week? I think they call this EXTORTION. So, I did not handle this news too well. I pretty much told them off. And these people stated they had sent me several invoices. I've never received one. And I have no reason to lie. No reason to spend all this time to warn others about these people. Let it be noted that about a year ago, HUMANA stopped all of their patients from going there due to their billing problems. I could not see my dentist for about 6 months or more. They had to get their billing straightened out before Humana would deal with them again. WHAT?!? Then? All these new faces, equipment not working, standing in puddles of water in dental rooms, scheduling issues, having to wait weeks to get back in? Why, oh why, did I not see all of this? But, I absolutely heard the younger dentist talking to her dental hygienist about having to FIX ALL OF THESE ISSUES/NEGLIGENCE/Medical Malpractice done by the older dentist?!? WHAT?? I was just starting the stream of patients showing up and I have major damage from this man who needs to retire, gets off of his feet, and allow his burn out to stop!! He is NOT doing any of us any good! Now? These "thieves" have left me with a lot of unfinished dental work to repair awful damage. And no dentist will touch another dentists work!! WHAT AM I GOING TO DO?? Thank you. BTW? The BBB will not accredit this place. And they have given them a D--"

"I have been a longtime patient at Marcin Dental and it has now significantly declined. This is my second encounter with Dr. Bassi and I can honestly say, I will not be returning. Recently I just had a cavity filled by her and although the filling seems fine, the experience was subpar. She was obviously in a hurry. She became quickly frustrated with how small my mouth was and made multiple comments throughout about "actually opening my mouth." She also quickly became frustrated when she started working on the cavity and I signaled to her that I could feel everything still when she went deeper - should I add she let the initial numbing medicine sit for maybe 2-3 minutes? She was then borderline aggressive with the remaining numbing medicine injections. At the end, I made a joke about how numb my face was and Dr. Bassi snapped at me "Well you asked for it." I did not technically ask for it but maybe if she wasn't in such a hurry, she could have let the initial injections sit a little longer. My bottom gum is significantly bruised in the places she injected and my cheek is bruised too. Dr. McKone and the previous doctor there were great, but because of her, I will not be returning."

"I have gone. To doctor mccone for over 30 years, and he has been wonderful. Alway I've been trying since. To get an upper plate to fit. And she wants to charge me for every time. I go in there and it hasn't been right since day one.s explains everything and always tells You What you will owe. I've been to doctor roa and he is the same way. The last few times I've been to Peoria office, I've had the new dentist, and it has been terrible. She won't tell you what it's gonna cost. She won't tell you if it's covered, you don't know anything until you get a bill. I feel like I can't trust her. This has never happened before and now they say. I owe almost $400 for a review and I refuse to pay it. Because I'm just trying to get the partial ticket. From day one I didn't know what she was going to do i thought she was still trying to get the top plate to fit me and it never has, and it still doesn't."

"This was my three year olds first time ever going to the dentist and she had the best experience! The staff made sure to show her everything and walk her through what they were going to do. At the end of her appointment she was still just as excited and asked when she could go back to the dentist again."

"I am very satisfied with the work that Marcin Dental (Richard McKone) performed on my lower partial! He was persistent on achieving my satisfaction through my entire process. I appreciate all that he and his staff worked together on the quality of workmanship that was demonstrated through my journey! Judy Gutierrez"