Walmart Pharmacy

"I called this morning to see if my doctor called in my son‘s prescription, and the customer service here was very professional, and the woman on the phone was very kind to me!"

"I have endured a significant amount of trouble getting prescriptions filled by this store. After many, many times getting ill experiencing withdrawals due to medications being “back ordered”, and them blaming the government and manufacturers, I finally got to the root of the issue, needling them for more info after they finally told me that I have to call to remind them every day that I am waiting for my meds because if your order is not filled within two days, they place it “on hold” which means that it is taken off the list to be filled. Then they fill the next orders that are placed, ignoring your order because it is in that black hole of “on hold”. Yes, you read that correctly. You may be in agony for two weeks waiting for your medication while they fill someone else’s order placed that same day the new shipment comes in 3 days later, 5 days later, etc. every shipment until you call and place your order again. You have to order, reorder, and reorder again until they finally get around to filling it. I learned that their software takes a bad situation and makes it 100x worse because it is incapable of managing back orders, and the staff does absolutely nothing to try to make things better or right for the customers. They even tried to say that they call to tell customers that their medications are out of stock - that has NEVER happened in 7.5 years of using this location. They simply don’t fill the order until you reorder with better timing and the stars have aligned. With that said, I’m done! Walmart has literally made my illnesses worse on many occasions, even costing my job last year."

"They’re always friendly and respectful. This is a busy store and retail pharmacy workers have a difficult job. I appreciate their attention to detail and excellent customer service."

"If I could give zero stars I would! Called for over an hour and no answer. Blocked my number and got an answer and then he pretended he couldn’t hear me and hung up. Guess my prescriptions I just moved there will go elsewhere. They gave me the wrong medication and I can’t even get an answer. HORRIBLE service! Incompetent at the least."