Bill Walsh Kia 2900 Columbus Street, Ottawa, IL 61350

"Jim, our salesperson, was fantastic and helped us get to know and buy a Carnival all in one morning. Dealership had a friendly and welcoming vibe. The finance manager we worked with made things painless as well. The dealer had the model we wanted in stock and available so we were happy with that too. We didn’t feel pressured or rushed at any time so I would definitely consider getting another vehicle at this dealership."

"The good news is they fixed my Daughters 2016 Kia Forte. Developed a miss. The service writer listen and recommended a tune up and injector service. It worked and the car funs fine. They were able to get us in on short notice. If there was one thing I would ask Walsh's Kia Service center to work on - is explain what they found and possibility an estimate to fix other issue that were discovered during the inspect. For example my daughters car needed brakes. No quote was given- it was more of geez its late and I want to get out of here type of thing. We struggled a bit to get the service writer to go over the inspection. That would have given Wash Kia a 5 star. Total invoice was $580. Close to the estimate."

"Sorry, but for never being able to accommodate a loaner for service is very unacceptable. 2 other locations offer a loaner car with no problems. However Bill Walsh Kia can never offer and they get mad when you ask. This needs to be corrected. I purchased an extended warranty and at other locations they deal with the company, here they say it’s my problem and I have to call. This location is very unhelpful. Regretting purchasing from the Kia store x1000 Instead of having an easy process we have to jump through hoops and have high anxiety to even have service at this location. This is not living up to the bill Walsh mission. Update - I reached out to the local bill Walsh and they’re helping me with the situation where the Kia dealer can’t help."

"We recently bought a 2020 Optima. It was the most pleasant experience ever. The sales people there aren't pushy, very polite, kind, professional and just down to earth people. We were so pleased with the outstanding service. This is how every car dealership should be. They didn't pressure us at all. Nate is really cool & friendly and that finance manager Dave was hilarious. Everyone was laid back and talkative. We highly recommend Bill Walsh Kia for all of your future car buying. They have a great selection, and are knowledgeable about all of the cars. I'm looking forward to going there for my 1st free oil change a few months from now. If you're in the market for a new or used auto, definitely this is the place to go. Thank you, Bill Walsh Kia, once again. You guys are AWESOME!!!!!"