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Parson's General Body Shop
5902 Sandy Hollow Road, Rockford, Illinois, United States
About the Parson's General Body Shop
Parson's General Body Shop is a trusted car repair institution located at 5902 Sandy Hollow Road in Rockford, Illinois. With years of experience in the industry, our skilled technicians provide top-notch services to ensure your vehicle is running smoothly and looking its best. Whether you need a simple tune-up or more extensive repairs, you can rely on Parson's General Body Shop to get the job done efficiently and effectively. Visit us today for all your car repair needs.
Photos of Parson's General Body Shop
5902 Sandy Hollow Rd, Rockford, IL 61109, United States
Reviews of Parson's General Body Shop
"Parsons did an excellent job repairing the front end of my vehicle."
"They have to be out standing. I have to wait 5.5 weeks to get my car in."
"Mark Chiodini has helped me from the second I walked in the door. He was Is knowledgeable and informative,with years of experience under his belt. The quote he gave was way more reasonable than other reputable shops around. He worked with my insurance so I didn't have to. It made the whole process so much easier for me.. A week later my car is brand new!! Thanks again Mark!!"
"We had a hail storm in April. I took my car to parsons East. They came out looked at the car and sent an estimate to the insurance company. Follow up phone call we setup an appointment for them to work on the car. 2 weeks after first contact I’ve dropped the car off for repairs. (This is due to my schedule no complaints yet) After one week they call and say “ we didn’t realize how bad it was so we’re going to replace the roof and hood. Pull the dents in everything else. “ I’m thinking cool new parts. Even better. The down side is they said parts were on back order 4-6 weeks and I should Come get the car until the parts come in so I didn’t waste my rental car. 12 weeks later I called them to see if the parts came in. Still no hood or roof ordered. The sounded flustered/frantic in the phone because they’ve obviously forgotten about me. Mark the guy dealing with me was on vacation. Parts magically show up in one week instead of 4-6 It took them about a week to finish. Except that they didn’t get all the parts. 3 weeks later and I had to call them again to see if the final part came in for my windshield. That was until I realized they cut the wires for my remote start fob that mounts on my windshield. When I called to inquire about it Mark tried telling me that they wouldn’t have touched the remote start. (Mind you he’s telling me this as I’m looking at the broken stripped wires, and he didn’t physically work on the car) They ended you ordering me new wires for the remote start but couldn’t fix it. I had to take it somewhere else. To sum it all up, the car looks great. They just lie to their customers. Order the parts, be honest if you did or didn’t, and don’t try to hide cut wires and play me for the fool. I imagine your guy tried to hide it expecting I wouldn’t use it until winter and by that time “oh it’s been months there’s nothing we can do now”"
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