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Goodwill Store & Donation Center
260 South Randall Road, South Elgin, Illinois, United States
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About the Goodwill Store & Donation Center
Goodwill Store & Donation Center is a charitable institution located at 260 South Randall Road in South Elgin, Illinois. This store offers a wide variety of gently used clothing, household items, furniture, and more at affordable prices. In addition to shopping, customers can also donate their gently used items to support Goodwill's mission of providing job training and employment services to individuals in need. By shopping or donating at Goodwill Store & Donation Center, you are not only getting great deals, but also supporting a worthy cause in your community.
Photos of Goodwill Store & Donation Center
260 S Randall Rd, South Elgin, IL 60177, United States
Opening hours of Goodwill Store & Donation Center
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Goodwill Store & Donation Center
"The owner of Goodwill does NOT donate to charity. He has instructed all of his stores to put VALUABLE donations on Ebay or the Goodwill auction site. This owner takes advantage of good hearted people and their donations. He's a multi, multi millionaire. He does not need our donations. Go to The Salvation Army."
"I donated a bag of clothes on Aug 27 that included dress shirts and, accidentally, a pile of my dirty laundry which included 3 white dress shirts and 3 white undershirts. I went back about an hour later after I realized what had happened and they said they put the bags away and would have to wait until they sort through. They said to check back in a week. I called a week later and they hadn't gone through it yet, but said they would call me a few days later with an update...they never did. When I called back, they said they still hadn't gone through it and would call me the next day with an update...they never did. I called another week later (9/11) and they said they found 3 white undershirts but no dress shirts. All of the clothes were in the same bag so they somehow found the undershirts but not the dress shirts. They had taken down all of my information when I initially went back, asked me on the phone each time I called what I was looking for, but somehow they didn't find the dress shirts. They told me I can "come down and look and get my undershirts" but it was a waste of time. I feel scammed."
"Decent selection of offerings. Well organized & clean. Not as big as some Goodwill stores I’ve been to but I like stopping by occasionally to see what recent items they have in stock."
"Terrible customer service. My wife and I went to donate a carload of things and we will NEVER donate to this location again. When we pulled up the worker came out with the donation bin and started unloading things out of my car ( I've donated here many times and always unloaded it myself into the bins, never had one of the employees start taking things out of my vehicle). I was a little caught off guard that the worker was grabbing things from my car so I did not notice him take my Comcast internet router that I was going to drop off back to comcast after the goodwill donation. We drove to Comcast 25 minutes away and went to get the router from the back seat and it was gone. I realized that the goodwill worker grabbed it. We immediately went back to Goodwill and explained what happened. They refused to look for it and also refused to let me look for it. We were back to goodwill in less than an hour and they were absolutely ZERO help. They took our phone number and info and have said they will call us if they find it. Now I will have to pay Comcast $120 for the lost router. I realize it is my fault and I should've paid more attention to what the worker was grabbing, but at the same time they were no help whatsoever in trying to return it to me. Never going to donate to this location again."
"Always find this store well organized and clean. The selection of clothes and house hold goods are pretty good and there is not a lot of dead inventory. The inventory also seems to rotate and refresh fairly quickly. I always come away with something I came in looking for. The staff is always friendly and courteous and greet customers when they enter. They also seem to have enough staff, something that is not easy to do in these times."
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