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United States Postal Service
20180 Park Row Drive, Katy, Texas 77449
About the United States Postal Service
The United States Postal Service located at 20180 Park Row Drive in Katy, Texas is a vital institution that serves as a post office, local government office, and finance center. As a cornerstone of the community, the USPS provides essential postal services such as mail delivery, package handling, and postage sales. With a commitment to efficiency and reliability, the USPS plays a key role in connecting individuals and businesses across the country. Visit the USPS in Katy for all your mailing and shipping needs.
Photos of United States Postal Service
20180 Park Row Dr, Katy, TX 77449, United States
Opening hours of United States Postal Service
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of United States Postal Service
"DO NOT USE THE DRIVE THRU DROP BOX. It's fallen victim to one of the more common mailbox scams. You can clearly see the mail is falling out of the box, because someone has taped cardboard on the inside of the drop box. They do this so they can later come and easily steal the mail from the box. Because of this the $1000 cell phone we sent back to ATT was stolen. When I went into the lobby to ask why the mail was overflowing every day, she told me that it just gets full and sometimes people put boxes that are too big to fall into the box. You'd think they use common sense and realize what's actually happening. I just don't think they care enough to look into it."
"The first day I visited this post office which was 2/15/2024 to pick up a package I met 2 awesome and wonderful people who treated people with respect. I had to go back for my second package on 02/22/2024 and I met Sandra who was extremely rude, Sandra didn't bother looking for my package. It baffles me to see such incompetent people working as a representative to the government.. I hope she finds happiness in this life cause she really seems unhappy and she will rather pass the aggression to innocents customers. If I can avoid her ever again in this unit I will cause I hate so much bad energy around me. You don't know me from Adam yet you want to fight me for politely asking to pick up my package. Terrible."
"We've been trying to get our keys for our new mailboxes they installed in our neighborhood since November. For whatever reason, only 1 person can give us those keys and they won't tell us when she will be in. All our neighbors have their keys already and the person working the window today said they haven't been assigned. Going on 2 months with no mail and the staff unfortunately isn't helpful and some are extremely rude."
"Never go to this post office for passport.Waited two hours and they do not accommodate the appointment. Sandra ,the rudest employee who doesn’t know how to treat people with respect. A woman saw how this Sandra shouted to anyone who will ask so she told me to go to Baker Rd post office instead of this place.If she continues to do this to people, this is not a good reflection of their facility.Serve people with respect and dignity. Teach this Sandra what is good customer service! No doubt why her name is trending in all the reviews."
"I was treated disrespectfully by a clerk named Sandra. Her attitude clearly showed how she hates her job and people. I was told by another employee at this location on the phone the day before to go there for a postal refund since my package was lost. Sandra went on and on saying we don't give postage refunds nor claims to the receiver only the sender. But her words contradicted two independent phone conversations with other postal employees as well as the fact I was able to file an online claim as a receiver. Because I felt she was wrong I went to the pick up package door. The lady at the window door listened and then closed the door while she checked on the computer. Well when the door opened it was that old Sandra apparently leaving her post that had a long line in order to continue her banter at me causing me embarrassment among customer onlookers. She needs to be fired. The manager of this facility needs to give me a way to contact him or her to obatain my refund. Rarely does this post office answer the phone."
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