Bettendorf's Friendly Auto Services

"Reasonably priced. Quick service. Very nice, and explained the issues with my vehicle, before they did the work. If needed again, would definitely choose their garage again."

"DO NOT USE!!! I brought my vehicle in for a simple brake bleed. Was quoted $85 over the phone. A day after dropping it off, they called and said it was ready and the price was $610+!!! They installed a master cylinder and a front wheel hub assembly without bothering to first call me and let me know that it needed these additional parts OR bothering to get my authorization. They NEVER provided me with a quote (verbal or written) as to the additional amount. I made them remove the wheel hub assembly and put the old one back on. Now the price went down to $294. After they had posession of my vehicle for over a week, when I showed up to pay, they REFUSED to take payment via check or credit card, claiming I was going to put a stop-payment on the check or dispute the cc charge. They demanded cash and cash only. Furthermore, they then shut the door to the garage locking my vehicle inside... effectively holding my car hostage. I returned 10 minutes later with cash. I should have called the police on them. Folks, listen up... EVERYTHING this shop did was ILLEGAL! Per Iowa Law, you are ENTITLED to a written estimate. A repair shop is REQUIRED to get your authorization BEFORE installing parts. And they absolutely CAN NOT hold a vehicle hostage because of a dispute over the payment! This place was 110% in the wrong! I have filed a complaint with the Iowa State Attorney's Office for their negligence. I had never used this place before. The ONLY reason I went there was because I am a believer in supporting small businesses. Learned my lesson the hard way and will never go back! Trust me, take your car to the dealership.... you might pay a bit more but you'll have peace of mind they will follow the rules."

"My dad is my main mechanic back home in the Chicagoland area, so moving out to the QC meant finding a mechanic I could actually trust when I couldn’t get my cars home. Ernie and his guy are the only two other people I’d ever allow to touch my cars. Trustworthy and don’t give you the run around or try to sell you something you don’t need. You can tell he cares about you being safe behind the wheel, not the cost of your bill. Highly recommend this awesome crew!"

"Brought my car in and was quoted 3 different prices within 24 hours. He added taxes and new found problems that didn't exist. I was told $200 out the door, but when I arrived to pick up my car the price was raised to $260. On top of all this my car was not ready and still being worked on.. I WILL NEVER RETURN OR REFER THIS PLACE OF BUSINESS. Beware!!!"