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Petco
3143 Southeast Military Drive, San Antonio, Texas, United States
About the Petco
Petco is a well-known pet store located at 3143 Southeast Military Drive in San Antonio, Texas. They offer a wide range of products for all types of pets, including food, toys, accessories, and grooming supplies. Petco is a one-stop shop for all your pet care needs, with knowledgeable staff ready to assist you in finding the perfect products for your furry friends. Whether you have a dog, cat, bird, fish, or reptile, Petco has everything you need to keep your pet happy and healthy. Visit their store today and see why Petco is the go-to destination for pet owners in San Antonio.
Photos of Petco
3143 SE Military Dr Ste 115, San Antonio, TX 78223, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"I waited in line for almost 25 minutes before mores staff came to help. I asked the cashier to use all of my awards to cover th cost of mu purchase. After receiving the total I asked did you apply all of them and I was told yes. Upon reviewing my receipt to my awards balance this was not the case. It could be an error with you system."
"Looking for Bitter Apple biting knawing deterrent. Biggest problem was how to reach Petco. VIA cs at Stoney Station gave great directions. Inside store was pet heaven. Name it they got it. No Bitter Apple but Bitter Yuk close enough. Bought some holiday tennis balls for pet. Fabulous visit. Pleasant atmosphere and cutest pets."
"Yesterday was my Piggy’s first appointment and our experience exceeded expectations. We were greeted by Dez who was very friendly and helpful. Bethany was the technician that serviced us and her service was the absolute best service I have ever experienced at a PetCo. We had a small emergency that the staff at this location handled with sensitivity and care. The veterinarian on staff was very kind and genuinely cares about his furry patients. He took the time to explain everything to me and ensured I left knowing how to best care for Piggy. Thank you for your special caring attention, we will be returning for many years."
"10/14 update I’m updating review since last visit. Store/cages were very clean. Animals were health. My kids enjoyed all the animals including the many reptiles added and the blue lobster. (Great job management). Employee was quick to help me get some crickets. Pet stores are where many kids first encounter a love for animals and good experiences always encourage that. One thing I think they could improve would be the possibility of having maybe a specialist (or maybe a volunteer opportunity) by small animals or reptiles already handling a pet so kids can learn and maybe pet some animals. (This positive interaction could “plant the seed” for impulse buy or their next pet) Thanks management for listening to customer feedback. —older review— I typically love coming to the pet store with my kids but it’s kind of depressing to see their whole reptile section not functioning. Some things that could change 1. Frozen mice shouldn’t be in an ice block 2. Grooming lines when long make it difficult to navigate through the entrance. (The barrier of merchandise doesn’t help). 3. Many of the small animal cages were dirty and probably not cleaned for a few days. 4. Employee working cashier lacked social skills and made me feel like I was burdening them. I always wonder if people might be dealing with things so I try to interpret them correctly. I also know the importance of making every interaction count in customer service. Not trying to see y’all lose business but I hope management will see this and help to make some positive changes so more people will have a great experience."
"We asked for YEARS for Petco to locate a store in Southeast San Antonio and they have been non-stop busy since they did! Every one of the employees work here because they love animals and need a discount to take care of their own. They are BEAUTIFUL PEOPLE! Unfortunately, the management is not worthy of the employees. They force employees to pass damaged merchandise and on to customers, and will make any customer wait more than 2 hours before correcting any problem a customer catches. Does Southeast San Antonio not deserve the same level of quality management as the customers of all the other Petco stores? The managers at the other stores quickly admit mistaken and correct them, even call customers to notify them before they pick up their orders. How did this store get assigned these managers? Merchandise is constantly stacked in the storeroom and so if you go in the store you may not find what you are looking for even if it is in the store. If you order online, the employees have to shift through all the stacks on the carts in the storeroom. The employees are required to carry anything, no matter how heavily, without a cart. Have some care, please, Petco! PETCO: PLEASE GIVE THIS STORE'S BEAUTIFUL EMPLOYEES AND CUSTOMERS THE MANAGERS THEY DESERVE! And you also need twice as much space for the business you have."
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